Overall Ratings & Reviews Red Roof Inn Charlotte - Airport

Good value, practical but not fancy. Really close to the airport with shuttle (but not before 7am). Spacious rooms. You will hear the planes overhead and the outside lights do not turn off.

I paid for the stay and I ever made it past the lobby. The gentleman running the desk was very rude and unprofessional. Their credit card readers wouldn’t work, he accused me of using bad cards. I tried both my work credit card and my personal debit card and he told me I had to find another form of payment for the incidentals. I told him I had no other options. He said he couldn’t help me in anyway. I left. Went to another hotel down the road and my cards worked fine. Had to pay for a hotel twice.

Never book here unless you’re running from the police! We reserved 2 rooms and both rooms were consumed with roaches. They were all over the beds furniture and bathrooms. We immediately asked for a refund and left the premises. Both rooms also smelled of heavy smoke even though we had to pay a deposit for a smoke free room. This honestly was the worse experience I’ve ever had a a hotel. When I went to the front desk I found that multiple other people were in line complaining about the same issues. This hotel should not be in business

My room smelled like it had been sprayed down with Zepp and it had a scent of mold or mildew as well. The bathroom had no toilet paper in it and the AC was loud and dirty and the filter looked like it had not been cleaned in a very long time. The pillows were barely more than just a cover. The bed itself was very uncomfortable, you could feel the springs inside.

COULD NOT STAY AT THE PROPERTY AS IT FELT TOTALLY NOT SECURE AND HAD TO LEAVE BACK TO THE AIRPORT.

Great

I would not recommend this place to anyone!!!!

I stayed 4 nights at this hotel. Nights 1 & 2 were a bit noisy, but okay. Night 3 was pretty crazy. At around 2:00am, a woman was screaming and crying for someone saying she was "sick" and needed to "get well". This was right next door to me. She screamed for at least 15 minutes. She was there to get drugs and she got them. Others came later. They stayed outside talking really loud until around 7:30am. They then went inside and were really loud until around 1:30pm. Either management doesn't know there is a drug dealer on the premises or they are turning a blind eye, but I don't see how they could miss it.

I guess if you are there for a couple of hours to get some rest before a flight it would be okay. It seems as though this hotel provides extended stays so there were families sitting at their doors. A lot of foot traffic all times of the day and especially at night. Bugs were spotted in one of our group members room. It was not a safe area and rooms are not comfortable at all.

You get what you pay for. Front desk staff not very friendly. Was woken up at 4am by 4 men pounding on the door. Would not leave unless we opened the door to confirm the person they were looking for was not inside.

Nice place and very clean

It was cheap in price and I was not surprised to find it was in bad shape. Toilet barely worked. But it did the trick as a place to sleep from midnight to 6m am.

sony at the main desk was amazing

They cancelled the reservation without notice. Worse attention ever.

Air conditioning was not working but at midnight, what can you do? Had to call hotel to get them to send the shuttle from the airport. Found out when I checked in that there was no shuttle service back to the airport (driver “sick”). Had to pay for a cab to get back to the airport. I had to initial a form saying I would not smoke in the room. When I went into my room it smelled like an ashtray. So much for non-smoking room. Would never stay in this motel again and don’t recommend it to anyone else.

I reserved a room at the Red Roof Inn for a friends wedding. I received a confirmation email with the booking but when I arrived at the hotel they didnt have any information about my stay and I needed to book my room the day of my arrival. It ended up costing me more than the original price. I will never use Hotels.com again because I cant trust them to get the job done.

Dogs and rooms not exceptable

Dirty, lousy mattress, mold in restroom on the ceiling, trash all outside of the rooms, bugs. I couldn't drive anywhere else I was so tired I was delirious that's the only reason why I stayed.

It was fine for a quick stay.

Dirty and non smoke rooms smell like cigarettes