Overall Ratings & Reviews UNA HOTELS Vittoria Firenze

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Was checked in by a lovely lady who made us aware of our VIP status and amenities with it. The hotel was kind enough to hold our luggage when we checked out so we could explore before heading to the train station. They were also kind enough to ask about arranging a taxi for pick up to take us to the train station.

Reception

decent breakfast

The hotel was not a four-star hotel. It’s a two star hotel. There was a pungent odor in the rooms in the bathrooms were downright nasty.

Very convenient

The room was clean and bed was good. Needs to improve AC efficiency

This hotel is so weird. The shower was see through, the location was terrible and the decor was so dated.

I loved the rooms they are cool looking very spacious . Good price and god service Breakfast was good . Defitly recommend

Overall a good stay would stay there again

All went very good, the staff was helpful and nice. Good location and nice facilities. Design of the bed was a bit uncomfortable to me and the shower needed some repairing. Breakfast was also nice.

Great hotel,. restaurant food is also great.

The hotel was in a fantastic location, and was nice and clean. Said the waiter was absolute gold. So friendly and full of good humour.

nice hotel with good breakfast and dinner options. discount for guests helped with famous Firenze Steak

The staffs were so nice, helpful and professional. The bathtub was old. WiFi didn’t work very well. No plug to charge smartphone near the bed. We were 3 guests, and we had to ask for multi plug outlet to charge our phone (it was located far from the head part of the beds), the breakfast was not high quality.

Hip and modern hotel. Loved the breakfast and bar options. Would stay again.

Photos on the website are deceiving. It should be rated a 2 or 3 star at best, not a 4. The bathroom leaked; there were moldy ceilings and a moldy smell. very dated, 70's decore; floors dirty; dark small rooms; wall thin. Pictures and ratings do not match the actual property.

It was the worst hotel that I ever stayed. The rooms are very old and dirty, the furniture is very old, I would never stay in this place again.

The property was in a quiet place but was far from the sightseeing locations and taxis took advantage of the location of the hotel for their fare.

Liked the service of the staff. Breakfast and dining options were really good. Stay was very pleasant and comfortable.