Nice location, specious and cean rooms. Friendly and efficient staff.

Everything was great!

Yes it was great

Good customer service

The room was spacious and very clean, the bed was comfortable but the pillows where horrible to our liking, very bulky and we both woke up with a stiff neck. Check out was at 12 noon and the cleaning lady came knocking at 9am. Since I am an expedia VIP member, we had 2 free drinks, which we’re not given to us at check in and had to ask for it. The drinks did not include coffee so we had to pay for it.

Overall a good stay for a short term stay. However, the bathroom needed extra cleaning. Most notably the bath tub look a bit old/dirty. Did not feel comfortable using.

Location is great

Clean room, excellent amenities, great location.

Good location, clean and comfortable

El personal muy amable, el hotel muy callado para descansar, la calefaccion muy buena, me agrado mucho que contaran con agua para hacer refill y huelo gratis, 100% recomendado.

Everything was excellent.

It was in a very convenient location. The bottom floor has restaurants, donut and ice cream shops. The hotel was clean, the people were great! I will be coming back here again! ♥️

Very clean and safe, nice people , thanks

The location is great.

Geat location, ckean rooms and comfy beds.

This location, on Ave Juarez, across from historical Alameda Central, promised much BUT due to a public march the building was surrounded with a protective wall which blocked the ramp, making it difficult for my wife to take advantage of her wheel chair. Furthermore, there is no staff to provide assistance with luggage. We were able to talk the maintenance staff to help us out. This Location and room were subject to street noise until late hours. There was only half a roll of paper tissue in the bathroom and the courtesy phone required us to call maintenance. On the other hand, food was acceptable and the kitchen and restaurant staff were polite and attentive, as was the bartender. We chose this site due to the proximity to el Centro Histórico and it proved to be convenient in this regard. Best to make the reservation directly than thru a 3rd party. I don’t think I would stay there again under these conditions.

Wonderful location

The staffs are very helpful and the conditions of the hotel was very clean I would stay there again and also recommend it to any o myf family or friends

Near perfect location. Everything was just there within walking distance

Nice and comfortable hotel