The property looked in good condition and the staff was friendly.
Guillermo
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The hotel was ok. During the check in process, they informed us that there would be an extra charge for 12 years old minors, which wasnt indicated on Expedia. It was not a large amount, but would would be nice to known about beforehand.
The personel was polite and helpful. The facilities were clean and nice. Had a pleasant stay. Thank you!
Read More
José Eduardo
Friends and Family
6.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Habitaciones grandes, pero sin confort. Sin valet parking, albercas sucias y no climatizadas. La realidad deja mucho que desear en comparación a las imagenes que muestran. El restaurante con un buffet sin variedad con un costo elevado para ello. Epoca de pascua y sin venta de mariscos. Lo rescatable, el servicio del personal. No volvería.
Read More
Mauricio
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Muy buena ubicación y staff amable
Yunuen
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Everything was great!
Ricardo
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Nice hotel!!!
Maya
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
..
Alonso
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Staff very nice and helpful, allowed us to access room to change for a wedding event happening very close, actually walk from within the property. Rooms are OK a bit outdated but very spacious. At bathroom you can hear other rooms which is awkward. Overall good stay.
Verified traveler
Friends and Family
8.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Comfortable and well located
Ernesto
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Rooms too cold, pool not running properly
IRAIS YAMILE
Leisure with Children
6.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Overall we had a good time! Would like to see a better menu and food is overpriced. Facilities are great, amenities used to be better. Staff is friendly, waiters could be more attentive. Please renew all towels, mainly pool towels.
Ana
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Great service
ROCIO
Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
El hotel es un poco viejito pero excelente opción para hospedarse en eventos del hotel.
Inigo
Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
El cuarto olía a cigarro, el colchón muy incómodo y el ventilador hacía muchísimo ruido.
Areli
6.0
/10
Reviewed 100 week(s) ago
Hotels.com verified review
I don’t have any pics, but it has too many steps or bumps inside the room, the base of the bed it’s cement and I hit my toe twice with it, before you go the the bathroom it has another step, and the sink has another small step, if you are not careful you can get hurt easily. IT WAS CLEAN that’s important
isaac
Leisure
6.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
is too expensive v.s. the old conditions of the rooms
gabriel
Leisure with Partner
4.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Old Hotel, and keep in lousy conditions.
Ramon
Leisure with Partner
2.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
The first reason, the room pictures don't fit with reality, the bed size doesn't fit with the picture in the Expedia website, totally wrong, the superior double bed, really is a single bed, that's unprofessional, a total cheating
Leonardo
Business and Leisure with Partner
6.0
/10
Reviewed 130 week(s) ago
Expedia Group verified review
Friendly Staff, nice pool. Old property
Ana Cecilia
Leisure Family
6.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Los colchones de las habitaciones están incómodos, el servicio al cliente muy deficiente, la puerta del baño no cerraba porque choca con la tapa del wc.