Overall Ratings & Reviews Best Western Bellemont Shadow Mountain Inn

Clean , quiet. Ok breakfast. Excellent shower. Convenient location off interstate, and was still quiet.

Staff are great

No regular channels on the tv

The room was quite satisfactory. The front desk staff very helpful. Overall cleanliness was good. The breakfast was OK. Glad to have the coffee. The only thing amiss was the exterior of the building was rotting, literally. The wood trim was rotting.The fascia was rotting. It is clear that the material used is not appropriate for the climate and if they dont do maintenance soon water will infiltrate into the rooms.

Wow. Quiet location, clean and a great sunset view! Check in was super efficient.

Room was tiny but I really loved it!!! It was absolutely perfect for my one night stay!!

Noisy hotel. Had a dirty towel in my room. Low water or in shower. Good breakfast options.

Very friendly staff. Rooms were clean

Great place! Wished they had oj to rink instead of a mixture

Enjoyed my one night stay during a recent road trip to Sedona.

Nice property, very small rooms.

The front desk person was very fun and friendly.. Also very helpful..The wife and I had a nice stay for the night we were there.

Great young man on duty today check us in. Good personality and friendly. Would stay here again.

Remote area next to a Pilot

They were very informed and respectful about service dogs

Everything was very clean.

Trains honk horns every 30 mins through the night. Hard to sleep

The bathroom and room were a little small. The hotel was listed in Flagstaff but was 14 minutes back east on I40 from Flagstaff, which was frustrating as we were headed west. It was quiet, and breakfast was okay.

The front desk clerk was very friendly. The room was clean and comfortable. The breakfast was good.

Dangerous Conditions and Shocking Lack of Basic Amenities "I cannot recommend this hotel. My recent stay was marred by two significant and unacceptable issues. First, the side entrance and exit were dangerously icy and covered in snow, over 24 hours after the last snowfall. This blatant negligence resulted in my daughter slipping and falling, potentially causing injury. This is a serious safety hazard and reflects a complete disregard for guest safety. Hotels have a fundamental responsibility to maintain safe conditions, and this property failed miserably. Second, and equally shocking, was the complete lack of readily available drinking water. In a high desert environment like Northern AZ, access to hydration is crucial. This hotel restricted drinking water access to breakfast hours only, which is not only incredibly inconvenient but also potentially dangerous. Even budget motels offer basic water access, making this oversight completely unacceptable. The combination of dangerous conditions and the lack of basic amenities like drinking water made my stay extremely disappointing. I will not be returning, and I strongly advise others to consider alternative accommodations. This property clearly prioritizes profit over guest safety and comfort."