Horrible buffet

We had a great stay at San Carlos Plaza. Its location offers a quiet area amid the stunning mountains and a beautiful bay at the Sea of Cortes. The property is well kept, it has plenty of parking space and the staff is very attentive. The room was clean, spacious and beds were comfortable. We didn’t use the cafeteria but had dinner at Los Arbolitos, which offered plenty of choices, generous portions and great service, in front of the beach. All in all, our 2-night stay was a very enjoyable!

Good stay

Breakfast could’ve been better. The bathroom looked a little dirty and old.

Excellent place, great customer service at check in and throughout the property. The rooms were clean, just outdated.

Nice

Excelent location, very clean and staff very kind. Love it!

If a hotel could have an L on it’s forehead this one would- check in took over an hour, they don’t allow coolers on the beach or by the pool, they make you give the your ID (not show, leave with them) to get towels, the internet didn’t really work consistently, and only half of the pools were in service (and part of the half that worked, the slides didn’t even have water).

primera y ultima vez que me quedo en este lugar, las habitaciones no son comodas, estan muy desarregladas, los muebles son muy viejos ya estan rotos, la llave de la tina del bano estaba liquiando, la puerta corrediza del balcon no cerraba, tiles quebrados en todo los pasillos del hotel, no habia internet ni agua caliente, el costo de las habitaciones es exesivo como si pagaras por un hotel de lujo, la comida no es buena y a parte de eso los precios estan bastante altos en general..

Outdated everything here. No wifi, no coffee Sunday morning. The parking was not big enough. The door of our room did not work. The bathroom was in bad shape. It was just extremely old. Check in was insanely slow. My room was ready 2 hours after check in hour.

Great view ocean right there

The staff excellent. The rooms need a lot of maintenance and the internet very bad. No WiFi in the hotel.

Hot water on the shower goes and come and coffee machine doesn’t works

3exelwnr aervices

There were two outlets not working, leaking faucet in the sink, the shower draining was not working and the wi fi was very slow and sometime didnt even get online

Clean and comfortable

Nice view

2 pools out of 5 pools were heated. Towels you have to sign a waiver to get towels in case they are lost you have to pay a fee, towels are located at front desk. They take your drivers license away as a deposit yet you need a drivers license to drive in Mexico also remember your passport it’s not for you to give them to hold. Room was OK considering was a two bed luxury room, showerhead in restroom, Very low pressure. Very low hot/warm water. Make sure you lock your luggage a specific drawer or items inside were shuffled. That was a red flag, this was mentioned to front desk. We were sober as this trip was a sobriety anniversary. We were very alert of our stay people around the hotel seem friendly and kind. No breakfast included with stay.

Excellent Service!!!@

Enjoyed a couple days of beautiful sunsets and fantastic weather. The beach and pools were clean. Would stay again.