Overall Ratings & Reviews Gateway Aurangabad - Chhatrapati Sambhaji Nagar

Nice

Staff excellent service

The rooms and especially the bathroom needs urgent renovation. The property is not good value for money. Sheets and towels were old and stained. The Chinese restaurant was good and so was the breakfast. The staff were trying really hard, but the property itself is not in good condition.

The overall stay was made by the attentive staff and the real desire to please the guests. The food was good, the chef and staff in the restaurant were dedicated to giving you a good experience. The hotel has dated decor, but everything is fairly well maintained and a bit of croquet game in the grounds and massage on site did cheer me up. The hotel has 3 restaurants and the outdoor one looks great, we didn't try it as it didn't have veg options. The chinese restaurant smelled of too much perfume, leaving us with Lattitude, the main restaurant for each meal for 4 days. It had enough options to keep us satisfied. There is a large swimming pool and a tiny games area, nice to spend time in the hotel - along with a few shopping places within the complex. The reception and travel desk was immencely helpful for taking taxis (really good quality - with working seat belts and Air Conditioning units) We raised issues regarding marking of allergens but this was repeatedly ignored. The staff would bring the chef out each time to discuss needs, which was helpful but disruptive. The culture to say yes and struggling to follow thorugh is an issue in India, not just in this hotel. The hotel packed us a wonderful breakfast on the last day as we had an unsually early train to catch. So overall I recommend staying here.

Wonderful heritage property in Aurangabad, very convenient if you are planning to visit Ellora and/or Ajanta. Beautiful and spacious grounds with heritage decor. The staff is very friendly, professional and helpful. Our airport pick-up arranged through the hotel was very convenient. Dinner and breakfast buffets were excellent with extensive, delicious choices. The dining room is beautiful and there is also outdoor seating in the large courtyard/garden. Unfortunately we didn't have time for the pool. Very serene, beautiful property. Rooms are large and nicely decorated - we even had a swing on our balcony! I wish we had more time to enjoy it!

Excellent stay at Taj Vivanta Aurangabad. Couldn't be happier for choosing this facility. The room was very comfortable, very clean. Service was top notch and the staff was super helpful. Highly recommend to anyone planning to visit this area. Will stay again if visiting this area.

Excellent staff services - starting from front office greetings to dining. Mr. Rajnish and Ms. Vaishnavi did wonderful jobs for our entire stay.

The hotel is a little worn at the edges but it makes up for it by the warmth and courteousness of the staff. They are all lovely and made the stay immensely enjoyable.

Very old property , would not recommend for businesss stay !

Food was good and staff friendly but not very effective.

This is an outstanding hotel. From my arrival until my departure, they treated me with kindness and dignity. I couldn’t imagine a better place to stay in Aurangabad.

Property swimming pool staff is really nice and accommodating.

Nice stay. Convenient for sightseeing.

The staff was outstanding, extremely accommodating, and friendly. They made our stay very special and memorable.

AN enjoyable stay. Great room and dining area. The pool was great and very welcome

Excellent service provided by the staff. They are the number 1 asset of Vivanta. We arrived really early in the morning, and Anubhav allowed us to check in early. We were also allowed to eat breakfast brunch for one, for free, because one of us is going to be departing very early in the morning, and would not be able to make use of the usually included free brunch. I found this to be very reasonable, which you normally would not find at other properties in the US. Subsequently, our driver, Manoj took us on a local tour of Aurangabad and is very patient in telling us additional information about those places. Manoj is also very dependable, and dropped off my sister safely since she was taking a separate flight, much earlier in the morning. Vijay drove us to Ajanta, Elora, and other local sights of Aurangabad, and he was always very attentive, even going so far as to block traffic for me on these wild Indian roads, as I crossed over to take pictures of the various sights. Ahead of my trip, I had done extensive planning by calling to shore, he was very knowledgeable and detail oriented. As an example, when I asked him which specific caves are the most important to visit at Ajanta, he called up a tour guide that he knew, and had him speak with me on the phone. This is what I call as going above and beyond. There was one other gentleman (whose name I do not recall, but he was doing his internship) who brought me water when I was sitting in the lobby. Great job!

Great location and superior comforts .great staff and all our needs were met with a smile .more tourists visiting the world heritage sites at ajanta and ellora should stay at this resort .specificaly will give an excellent rating to sheesh pal , vikrant , ambud , shiv Sagar and chef sainath Rathod.

This beautiful hotel is an oasis in the middle of Aurangabad. We enjoyed returning to the lush gardens and lovely pool after a day of sightseeing. The service is top notch! The architecture is inspired. However, it is a hotel that has long past its prime. The rooms have old fixtures, such as the bathrooms for instance. There is old caked on dirt, like you would expect in an older building. It has the feel of a Bangalore Club (where I am a member) with lovely architecture and gardens but somewhat run down. Don't expect a five star experience in terms of the rooms.

Wonderful old school hospitality and charm

We stayed for 5 nights and were looked after very well. The staff were always helpful. The property is a bit older than others we have stayed at in India, but it is maintained very well and met our needs. The toiletries provided in the room were especially good. The gardens were beautiful & it was convenient to reach the major tourist sites with a car. I would recommend staying here & would stay again.