Overall Ratings & Reviews Taj Mahal Lucknow

This is an excellent and legacy property. Have stayed here many times and it’s just absolutely amazing. The pool is lovely and the gardens are inviting. The cafe and restaurant are very inviting with music in the evenings.

The staff is very humble, breakfast have so many options, you will feel a family feel. Reasonable prices and very convenient to see all over Lucknow tourists places.

Amazing service. When I approached Monika for a mask, she asked me what was wrong. I mentioned that one person of our group had a cold/flu, she offered to send Kadha up to our room. This was delivered hot and soothing within minutes (free of charge of course). This ws much appreciated. The rest of the staff were also super courteous and helpful.

Super

Wow! This place is a must stay.

Seriously, this hotel needs updating. The rooms are very tired. The first night I was bitten by mosquitoes on my face. Even Aisha at the travel desk noticed. It’s not equal to the Taj at Mumbai. It’s the staff that give this hotel respect. We had Hussain as our driver and he couldn’t do enough. He knew Lucknow inside out. We enjoyed out stay only because of him. Aisha was very helpful also. Than you Hussain and Aisha for making our stay memorable.

Excellent property and sercices: what else you could ask for?

Excellent facility, staff

Everything was great! The team / staff were excellent.. specially Anushka & Pooja… both were amazing .. very professional and hospitable… will definitely stay at the same property next time I’m in Lucknow.

Very relaxing atmosphere and just fantastic humans all over the place

Its good over hall every thing good new items to eat different from Punjab. Good service. Thanks. We come again.

Nothing beats the Taj hospitality

Overall stay was excellent and the staff were very courteous . Special thanks to muskan.she was very courteous and efficient and above all helpful.

Excellent service all round from reception, restaurant and housekeeping staff. The only downside is the rooms have a dated look and need refurbishing.

Staff service is excellent Ambience is awesome

Overall the property is good, ambience. What bothered us is the service. We have specific food requirements and despite clear instructions, the In-room dinning served wrong food. They verbally apologised but did not offer any alternative. Next day morning while checkout the staff didn’t even bother to ask / say sorry. This is unlike Taj. We have seen that the hotel managements have unique ways of apologising to an upset guest. But here there was not even any intention. Felt sorry that it was a Tata Comoany.

It is one of the better hotels in the city, however it can be quite expensive. As a Taj property it does offer the excellent hospitality that you get at any Taj. However as a hotel, it is a little underwhelming. Compared to other Taj hotels the decor is almost non existent in rooms so when you immediately walk into the room it does feel a little cheap. However the bed is comfortable and there is a pillow menu for you to get exactly what you need for a good nights sleep.

Good Comfortable stay. Really good customer service.

Very nice hotel with excellent staff. Great tasting food in buffet with wide variety of indian and continental food. Coffee was very good.

Great place to say. Awesome food. Friendly staff.