Shopping in the lower floor. Very clean room and hotel. Concierge knowledgeable and helpful.Restaurant very nice and good selection at breakfast buffet.

Oda buyuk, yastiklar ve yatak konforlu, sicaksu iyi calisiyor, sadece oda havalandirma sistemi cok sesli, acik unutursaniz gece uyandirabilir

good food.

The location is great — nearby shops are very convenient. Front desk staff are excellent — very professional and helpful. However, other staff members are just average, and the sauna and spa service staff are below average. Overall, it doesn’t fully feel like a 5-star hotel; more like something between 4 and 5 stars. Still, it’s the only good option in the city center.

Excellent staffers

Excellent staff.

Clean room, too crowded breakfast hall

Çok memnun kaldık, temiz geniş odalar, iyi kahvaltı, güleryüzlü personel… Daha ne olsun. Resepsiyona ayrıca teşekkür ederiz, bizi erken gelip rica etmemiz üzerine odaya vaktinden önce aldılar ve odayı upgrade ettiler

This is a fine hotel, noting spectacular, quite dated and showing the age. Great location. If the price is right, a good option.

It is a wonderful luxury hotel very central We had a great stay”, we had two connecting rooms which were large and comfortable.. A big bowel mand water waiting for us. We did not have time to use the facility, but they had Turkish bath and spa option. Highly recommend it. The only thing is I would ask for non-smoking room

Good choice for downtown Trabzon

Harika otel di.tam merkezde eahat ulaşım.servis ve ilgi güzeldi.

It was clean and convenient

Nice

It’s v good clean good staffs

I only spent 1 day in at the hotel and it was siimply amazing. I haven't slept so well in ages. The beds are so comfy and room super clean. At check-in & check-out Sefa was amazing and very sweet. I was even given a free upgrade. The location cannot be better - right at the city centre near all services and all the shops. I loved it!

It was amazing

Very nice and friendly staff

Good location, near shopping area , cafes and restaurants Easy to reach the beach

The hotel over all is ok but they forgot to clean my room and excuse was I did not requested for cleaning ? They did not have Buisness center ? Break fast was more Turkish and 90% guest was from gcc? Carpets in lobby was dirty ? No body ask if I need car booking for airport ? With difficulty We found taxi ? People have to be more welcoming ?