The room was clean. We saw a roach in the hallway. The staff was efficient.

The room and the lobby area smelled like sewage, which made the stay very unpleasant. The furniture was very old. The lamps had stains on them. The bathtub had cracks. The property needs a lot of work to be done but first they need to fix the smell situation.

Loved staying there good view clean room The staff were very helpful good area and would stay again

The rooms are slightly old fashioned but very clean. We also saw a few cockroaches in the lobby during our stay which wasn’t nice. But a nice hotel overall with a nice pool

Great location, clean rooms, friendly and helpful staff. The hotel has too much amenities which makes it hard to leave!

Hotels.com was completely unhelpful and incompetent. The check-in was not transparent and the hotel wanted to illegally charge me for service animal. When calling hotels the manager didn’t speak or understand English well. The customer service experience with hotels.com has gone down and I will be using their competitors moving forward.

Nice hotel not far from everything. Limited pool space

Seguro regresaremos, veníamos muy cansadas con mi hija, y como tenían disponibilidad, nos dieron la habitación antes, y pudimos descansar para salir a conocer la ciudad. La secadora de pelo del baño no secaba tan bien, y nos llevaron una que funcionaba fabuloso. La vista de la habitación fabulosa, la cama y almohadas muy ricas. El área de piscina muy bonita. Y el día que regresábamos logramos hacer un late check out y nos guardaron las valijas en lo que recorríamos la ciudad. El hotel está a 5 min caminando de un pub irlandés que se llama Shamrock, súper divertido. Súper cerca de las paradas de bus, y el bus súper bien nos llevó y nos trajo de regreso a Palmanova. Una playa linda con restaurantes y un paseo con tiendas de ropa de playa. Super recomendado el hotel, su ubicación y el personal. Muchas gracias por todo.

Good location on the outskirts of the city but also within walking distance of the Old Town. Onsite parking but a little confusing on details about tickets and payment.

Amazing everything was amazing!

Very good hotel in great location.

Having both breakfast and dinner included was a nice feature. Although the dinner menu is very limited. Overall, the place was clean, but it’s in need of updating. The location is ideal for walking to the old part of the city. The property had tremendous views of the marina and the cathedral. There was a problem with sewer gas smell in the room. All of the staff was very pleasant and helpful. The check-in and check-out process was very smooth.

Best view in the area, a little enjoyable walk to downtown Rooms spacious and a large balcony, second floor not noisy al all

Nice property great staff. Breakfast is excellent

Good location. Breakfast was excellent, plenty of choice.

Advertised as air conditioned but on arrival with 25+degree temperatures we were told no air conditioning as still winter setting. No fans available. This required sleeping with balcony door open and subjected to street noise. No tea/coffee facilities in the room. Were told only provided for premium rooms. After much argument a kettle & cups were provided.

This hotel was real quality. Even though it is a big hotel we heard no noise from other guests. The food was excellent and the location beautiful overlooking the marina. There was some road noise but as I live on a busy road in the UK it did not bother me. Overall I would like to come back again next year and would recommend it to friends

.

n/a

Room was clean and exactly as I expected and stafff very helpful.