Overall Ratings & Reviews Hilton Garden Inn San Diego Old Town/SeaWorld Area

Staff at the reception desk very welcoming.

I had bought it reserved a king size bed for my wife and I and our little daughter. The first night they gave our king bed to other guest, they provided 2 queens but we're tall people. Our daughter fell off the bed and the sécond night, they almost gave our king sized bed again, if it were not for my wife who called multiple times to save our bed. They were going to give it away! I would not recommend this hotel to my family or friends. Also the guy at night was pretty stern and rude about not having our king size available. Also our daughter is special needs and we were not happy when she fell off the bed in her sleep. We almost took her to the ER but she calmed down after 10 mins of crying !

Friendly and helpful staff

I was very satisfied with my stay and I have nothing to add on

This property is convenient to all sight seeing locations with little traffic and walkable to Old town. Quiet area and a really nice lobby and dining areas.

Great hote

The hotel is beautiful and clean. It is about 3 minutes away from the center of Old Town which my toddler, husband, and I all loved walking around and getting dinner in. I would definitely stay here again.

We arrived early and the staff let us check-in early and gave us a nice room. Very friendly staff. I will definitely stay here again next time we come back.

Walking distance to old town. Had EV chargers.

Quiet and clean. Staff is very helpful. Having a restaurant on the premises was very convenient, especially with their breakfast buffet.

We love this hotel. The rooms were very nice and clean. The staff were friendly and helpful. The hotel is in walking distance to Old Town. We definitely will be staying here again.

$20.00 for parking. Won’t be back. Parking should be a given when traveling. And the person checking us in asked is a $20 parking charge OK? I said what if I say no so we really didn’t have a choice

Perfect location to everything. Easy freeway access.

We booked a "Drinks and Snacks" room and this option should have had the drinks and snack in the room upon arrival. Also, a daily restock. However, upon arrival there were no snacks or drinks in the room. I called the front desk and no one was answering as they were attending to others. I waited in line then waiting for the "room service" to provide the snacks. I waited and the lady in the front desk said that she will have them take us the snacks and drinks. The snacks and drinks never came. I had to go back down later at night to ask for what the room rate included. I waited and was given a "back-up" tray. The next day there were still no snacks or drinks restocked in our room. I went back downstairs to the front desk to ask for the drinks and snacks again. It was too cumbersome for the rate they charged me to have a "Drinks and Snack" room.

It's good. Nice location. Friendly staff. Money worth. But didn't get HSK service. Overall comfortable stay.

Staff was kind of rude

Nice property

There are 2 things that we did not like. 1. The beds. We had 2 queen size beds and they were both too soft. We would prefer firmer beds as the next day, we woke to back pain. 2. We kept hearing the people above us walking around. No voices, just walking around. Besides those 2 things, everything else was great.

I love this hotel. I've stayed here at least 3 times in the past 6 months, staff is always nice, hotel is very clean and comfortable

Very close to sea world and great place to stay.