Carlos went above and beyond to accommodate me

The hotel and staff were great. It was a little older but the room was clean and well kept. The only downside for us was the neighborhood. It’s fun to be downtown, close to the wharf-the only downside was the rundown area where the hotel is.

Close to the convention center about a mile. Clean and great AC. Friendly staff.

We were very happy with our stay, staff was so friendly and the bed was very comfortable we stayed in corner room 114 had everything we needed and was super close to both Gaslamp district and to little italy

Not enough parking

Parking is awful. Have to have a small car to fit and you pay 20 a day for it. Breakfast lacks options. AC was intermittent.

Unfortunately we stayed in 1st floor room. He heard a lot of noise during the night, especially coming from the upper room. We wanted a better firm mattress for a good sleep. And We got a really old one. Just Sadness

It had a really cute look

Loved our stay and they offered room service. Only downside no microwave and room looked more spacious online.

Staff are great. They are willing to accommodate per my requests

Welcoming & great customer service provided by Olivia

Staff very friendly. Building could use some renovations.

I liked everything but the free breakfast eggs. The eggs were cooked over easy and tasted rubbery. Make scrambled eggs! Otherwise a very nice place.

Customer service at the front was great and the location was in a great lication.

Carlos and his colleagues were just amazing, the rooms were top… Super Nice team, excellent location, high value for the money!

A fairly charming and clean motel-type hotel, with a pleasant roof deck but no other amenities, in a section of town that’s a fairly long (25-30 minute) walk from most of the restaurants bars and other attractions downtown. I was surprised it was not a better price given it was further from the center than I’d expected, but perhaps that’s because I booked only a few weeks from the dates of my convention. Not bad nothing really wrong or unpleasant, but not my first choice next time.

I stay 4 days property is very clean although its very old and staff is very nice polite and kind

The breakfast was very good. Lots of options. My room was clean and the bed was comfortable. Was close to Balboa Park, so there was a good running area nearby.

The photos of the property are highly edited. While the property is in ok condition, the rooms have been remodeled but not the best condition. On the positive side, it was very clean. Unfortunately there were numerous problems. The room was tiny and didn't have a mini fridge which would be ok, but my key card didn't access the ice machine room. I went to the front desk and the employee went with me opened it with his key and asked to try mine. He was surprised mine did not work. This hotel is downtown and has no soundproofing for the rooms. In the middle of the night I was constantly awoken by people screaming and what sounded to be street racing. Due to the poor night's sleep we did not make it in time for the included breakfast so I cannot comment on that. Then the construction started. This hotel is being remodeled but it was not noted upon making a reservation. Overall, I wouldn't stay again. If you do, please do yourself a favor and bring ear plugs.

Thank you for this stay as we had an enjoyable time . The receptionist is the best so far we seen. He is very engaging