Ocean Promenade Hotel

Explore Ocean Promenade Hotel
9.0
Exceptional
From 2,335 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Ocean Promenade Hotel

Number of reviews per page
20
40
Top reviews
Gordon
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room and great staff
William
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was the best looking room i have stayed in for years, the only negative awas.the small tub.
rochelle
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The ocean was visible from my room.
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We booked a 1 bedroom king suite, with ocean view and jetted tub. The room did not disappoint - it was huge, very clean and the views could not have been better, Although the weather didn't co-operate, the large balcony was well equipped and would have been a very enjoyable place to sit outside and enjoy a glass of wine. We found the staff to be very friendly and helpful throughout our stay.
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Sandra
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If I could give more than five stars, I would. The staff were fantastic, the property was beautiful, and everything about the stay was wonderful. We stayed for the weekend and honestly wished we could have stayed longer. Was a very pleasant stay !
Gordon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was in good condition. Weird how each room shared an entrance and was divided into A & B. But it was okay.
Maureen
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is currently under construction/ which is understandable and happens from time to time. However what is not understandable is there that there was terrible communication about this, and little or no signage giving directions where to go.
Carole
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes, the ocean view was nice. Everything was good.
Jeff
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was perfect. Did not use the gym
Mary-Ellen
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lower score as renovations going on
Samir
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ocean view Great service Clean updated room
Creedence
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is under renovations...which was not mentioned...yet still charging for "secured parking" which wasn't...gate was open the entire time. Room was clean and comfortable but very loud next to the train tracks. Really disappointing stay.
Gurdeep
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My total bill was 327 on expedia but i have to pay 100$ extra for parking only.
Kurt
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, nice staff coping with renovations
Gordon
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10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly staff, clean rooms, great stay)
Anna
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was not a restful stay to say the least. Unfortunately the doors to the rooms are heavy and incredibly loud and slam shut. There was a large group staying in the hotel at the time I was there and coming in late and leaving early in the morning. There is also only 1 elevator and construction blocking the stairs making them inaccessible. So there were ridiculously long waits for the elevator. No signage at time of booking that the hotel is under massive Reno’s. I’ve stayed here before and this was so disappointing and took away from me mini stay cation for a selfcare recharge night in a hotel.
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Venus Vanessa
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great view, clean rooms, lots of amenities in the room.
Jennifer
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was amazing but it would have been nice to know that the lobby and hotel was under construction. Maybe a discount?
Yujia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room is very clean and spacious. Building is under renovation but not noisy. Front desk staff is very friendly. Cafe foods are good as well.
Number of reviews per page
20
40