Overall Ratings & Reviews Extended Stay America Select Suites Wilkes Barre Scranton

It smelled like pot inside the whole time we were there. A large group of men were staying on the second floor playing in there room above our room. The noise at midnight was horrible. The place was old and not updated. DO NOT THERE IF YOU HAVE A FAMILY OR WANT A LITTLE PEACE.

Lovely employees, but the smell and room in general was not.

Convenient location

This was probably the dirtiest Extended Stay I’ve ever stayed at. I travel a lot and usually try to stay at extended stays but this was disgusting The bathroom faucet didn’t turn all the way off and the toilet seat was almost coming off. Refrigerated and dishwasher were very dirty The only positive was the gentleman who checked me in.

The a dishwasher is disgusting and the kitchen was really dirty. Inside the cabinets and the drawers were extremely dirty. And the refrigerator was old outdated, yellow-ish and very dirty. Although it is for extended stay there was not a single plate, cup, or silverware at all. Also, very limited bedding. No extra covers were available and it was a cold night. But the woman at the front desk was wonderful , helpful and friendly. I forgot her name but she was from Queens NY.

Missing soap, shampoo, the hallway smelled as if someone was doing drugs.

The floors were filthy in the lobby immediately upon arriving. So I was already feeling some type of way. When I got to my room it was worse. The shower floor was gross and black like it had not been cleaned in years. when I turned the water on to try to clean it. So I could shower the water was brown coming out for about 3 minutes until it cleared up. There was long hairs all over. The walls were gross the trim had black mold on it. And in between the wall, and sink it was the same way. The refrigerator was covered in rust, same with the stove, and microwave. I travel a lot for work and this was by far the worst stay I’ve ever had. If I hadn’t just drove three hours and then work a 12 hour overnight shift. I would have went and slept in my truck it was that bad. But that wasn’t an option since I would have to be up in 4 hours to work the day shift.

Overall nice property. The 2 issues I had were no staff at the desk late night and my tub was full of dirt like no one even cleaned it at all.

Lobby has a strong smell of smoked marijuana. Floor was sticky and tirned the bottom of our feet black. Very shaddy other people staying there. We will not be back.

Enjoyed my stay here, I will definitely book to stay here again.

I have several pictures .. . So I'll have to review this property again on Google to post them. I have stayed at several Extended Stay locations and I have never before been disappointed. This location was like wow disappointing. The floors were sticky The floors were not vacuumed The kitchen cabinet were not only empty but they were covered in drip stains that could be wiped off. The bathroom drawer had body hair and a q-tip still in it. Eventually I found a single bar soap wrapped up in the floor towel that felt like gojo. I asked the lady at the front desk for plates and she provided forks and styrofoam plates. This is the plus. She was very nice. There was a juice stain on one of the coverlets with a different texture...meaning it had not been washed... The seats for the desk/counter eating area were disgusting. The shower had muddy steps inside and black mold around the wash cloth bar corner. There is a sticker on the bathroom mirror that said that the management inspects the rooms... Management must be on vacation! The inside of the fridge was not wiped down. Seems to be no one on staff between 10 and 10. Oh yeah... And the neighboring room was def smoking inside.

I was disappointed the room didn't have soap, shampoo not even a cup in for use in the bathroom, asked at the front desk and was informed that stuff is no provided. The room had a kitchen but nothing to cook with or eat or drink from. The hotel was very noisy with paper thin walls.

Dog hair everywhere understand its pet friendly but my god filthy cabinets dirty kitchen bayhroom dog hair on bed covers clothes covered in dog hair elevator smell like dog piss omg should have certain floors for animals and people that have allergies ect a floor or side just like for smokers horrible stay checked out 5am in morning never will stay there

honestly i caant even begin to explain how disgusting my first room was there was food allover the counter dog food on the floor dog throw up it was the absoult worst room ive ever been in we had to go tot the walmart and buy cleaning supplies to clean because of how disgusting it was. also the morning desk lady was rude as heck when i told her my issues. the night ddesk lady the older one was as helpful as she could be at 10 pm so nothing aginst her

Found hair on beds in two different rooms. Rooms smells.

I would recommend extended stay to everyone. Really nice place to stay and the place is clean

NTR.

All was great, except the road going to the property

Very nice tooms. Freindly staff

Great