Title: Blood stains in bathroom + forced to wait until 7pm – No refund"Hotel website says check-in at 2pm. We arrived at 2:30pm but were not allowed into the room until 7pm (over 4 hours later). When we finally entered, the triple room was dirty with visible blood stains in the bathroom. Photos attached.They only offered a double room instead of fixing the problem, so we left immediately. Now they refuse to refund us. Terrible hygiene, poor organization, and bad customer service. Do not recommend this hotel at all."

Title: Blood stains in bathroom + forced to wait until 7pm – No refund"Hotel website says check-in at 2pm. We arrived at 2:30pm but were not allowed into the room until 7pm (over 4 hours later). When we finally entered, the triple room was dirty with visible blood stains in the bathroom. Photos attached.They only offered a double room instead of fixing the problem, so we left immediately. Now they refuse to refund us. Terrible hygiene, poor organization, and bad customer service. Do not recommend this hotel at all."

Great stay, central location

Comfortable room, great location

Very nice hotel and staff

Excellent location and friendly, helpful staff. Attractive boutique hotel with a good restaurant, The room is clean, very comfortable and has in room tea and coffee making facilities.

Car parking could be easier

The Hotel was really good, I'm happy, unfortunatelly, the Sink and the Bidet were accoumulating the water, and it was unpleasant, little things that can bring down a beautiful stay.

Had a very pleasant stay visiting Girona and cycling. Staff was pleasant and courteous. Room was comfortable, spacious and clean. Cycling room downstairs was wonderful. Location is in the heart of the downtown and extremely convenient. Highly recommend for your next stay in Girona.

Great location, friendly and helpful staff. Breakfast buffet was very good. Would stay here again. Highly recommend this hotel.

Excellent location, friendly staff. Room was comfortable.

The staff was wonderful, the room charming and our stay delightful. Wish we could have been there longer.

Check-in with Miquel was easy. Very friendly and helpful with advice for a walking tour with perfect English.

Nice location and comfortable for the most part but the bed was too hard and caused my back and sides to ache during the night. Really enjoyed this lovely town.

I only had a very short stay but lovely

Great location. Tidy and cosy room!

The hotel was in an amazing location, a great restaurant Blanc attached which my daughter and I dined at which was fabulous. A shirt distance from the bustling square where we took evening drinks. The catherdral is a short walk away, which I recommend an early morning strill round the old town, so peaceful with beautiful architecture. Will definately stay here again.

We booked the family room and it was very spacious, beds and pillows very comfortable. It was also nice and quiet. Close enough to shops, restaurants and bars. Girona generally feels like a lovely safe city. We just thought the room looked a bit tired and needs some attention and it suffered from a pet peeve of mine: nowhere to hang 4 wet towels and not enough hooks. Also the door stop in the bathroom needs a rethink, ouch!

We were in love with Girona and the hotel was just perfect. Perfect location, excellent service and the hotel is clean and great. Super recommend.

We stay for 2 night was very good location and the stuff were very friendly