been a repeat guest at The Bellmoor and always appreciated the charm of the property, but my most recent stay fell short. The room itself was fine, but housekeeping was inconsistent and felt rushed. What stood out most was the lack of follow-through when I provided detailed feedback directly to management. Rather than addressing the concerns, only one item was briefly clarified, leaving the rest unacknowledged. That response was disappointing, especially from a place that usually prides itself on service.
The Bellmoor has been a favorite in the past, and I hope this was an isolated experience. Still, it didn’t measure up to the standard I had come to expect.