Overall Ratings & Reviews Augusto's Copacabana Hotel

Only good thing about this place was the service from the workers and location to copa beach, however amenities are highly outdated, there’s mold in AC, chair, and sheets and towels all had stains. They do not do a deep clean of your room, and even found poo in the stairs that was there my entire stay.

It was ok,

Good location, nice hotel with rooftop pool

Staff was friendly, places a little rundown. Room needed some updating floor significant water damage.

Need renovation

it was very old not upgrade at all,breakfast was very simple the hot water for tea was like swear water(yellow &smell bad)we stay 7 night and everyday was same items for breakfast 4-5 items the staff were good,location was good,but the rooms was terrible,not recommend this hotel,it was too noisy all 24hrs the windows was not sound proof,the A/C was making noise too.at first night we found stain in bed sheets.

There was mold or some other black material all over the bathroom mirrors, the fridge was full of water and wet items, and the A/C sounded like a Boeing, I checked out early because of this and both the hotel and Expedia would not refund me for the day.

It was close to everything and could walk to certain things

Great place amazing view of the city

Good location. Walkable to the beach & restaurants. Nice breakfast options. My only complaint is the cleanliness of the rooms. But we spent most of the days outside anyway.

I was in room 604 the base bed sheet was too small for the bed.The beds both need replacing.There was sand on the floor between the beds which remained there during my entire stay.The wifi reception in my room kept going off.The room requires a complete update.

Filthy and the WiFi didn’t work

I really like this hotel when I first checked in. The front desk had one exceptional staff, but I cannot remember his name. I was thinking to book a second night until I went to lay down in my bed and noticed some blood stains on the sheets. I had two small beds so I went to lay in the other one but it had no fitted sheet to the mattress and I had to keep adjusting it so I don’t lay on the dirty mattress. The sheet that covers the mattress was not big enough to tuck under the mattress so I had a very tough time sleeping. I asked for a later check out at 1 PM, but they denied me and said only unless I bought some thing from the café over a certain price that I can get a late check out at 3 PM. If it wasn’t for my sleep experience, I would’ve liked this hotel

Good place … all good for the money which I paid …

The hotel is pretty run down. There is only one elevator for like 80 guests so it took like 5 minutes every time you wanted an elevator. The stairs led through some dirty cleaning storage area and then to the lobby. The AC was insanely loud in both our rooms and the sound was uneven with spikes so it kept us waking up through the night. The breakfast area was full when we came with nowhere to sit. The staff was very friendly and helpful.

Clean

This property is outdated. The bathroom had broken tile and the faucet kept dripping. The walls were very thin and I could hear the toilet flush from another room. The air conditioning was super loud and rumbled. You could hear the traffic from the street. The gym was outdated and the breakfast was not great. There’s only one elevator for 13 floors so you’re waiting for the elevator for a long time depending on the time of day not to mention the elevator rattled and made strange noises.

helpful and friendly service

Se voce precisa de uma hospedagem barata em copacabana, o hotel pode ser uma boa opção. Os quartos sao limpos e o staff muito gentil, mas o hotel precisa urgentemente de uma reforma

I booked my hotel room and my check in was on 12/26/2023. I arrived at the hotel and checked in with no issue and got my room. After that my cousin came to the hotel to pickup his personal stuff that was at my hotel room and the front desk wanted to charge him just to go up to my room and leave after. I spoke right away to the front desk management and they wanted to charge anyone who is not in the reservation. They asked an additional charge for any person who wants to come to my room even for 1 second. The front desk didn’t allow my cousin to go to my room and take his bag that was at room unless he gives his passport and pay the fee to go to the room. So I asked the front desk that am leaving their hotel because it’s embarrassed me in front of a family member and it will embarrass me with anyone who wants to come to my hotel room. So I checked out. I didn’t stay not even 1 hour. I did not receive any service from the hotel. The process to check-in was longer than me staying at the room. I left the hotel right away with my luggage (checked out) and I asked the front desk to cancel my reservation, they refused and the only thing that I can do is to dispute the booking charge which was $806.32. I asked the hotel to cancel the reservation when I was there and already check in and out. I won’t pay any additional charges or pay to the hotel that money and I didn’t use and stay at their property. That is absolutely ridiculous and an acceptable. Of course I wouldn’t stay i