Overall Ratings & Reviews SpringHill Suites by Marriott Florence

Carpeted rooms

Nicest hotel in Florence SC.

Excellent location, very nice facility and staff is very welcoming.

Under construction and very run down inside

Stayed at SpringHill Suites by Marriott recently. The hotel was under renovation, so the lobby was boarded up, which wasn’t ideal. But the room was super clean and comfy, and breakfast was actually pretty good. The area has tons of restaurants, so that was a big plus. Overall, a solid stay despite the construction!

I was there for my church conference. From setting up my stay to letting me leave late by couple of hours, the staff was great. Ms. Mahogany, Julia, Krystal, Crystal and one person on late night front desk duty were all so awesome. My brother had to stay in the room while i was there, but he was comfortable the whole time. The shower was great and easy for him to use. I can't say enough about everyone. I am truly for grateful to your whole staff. Thank you for everything. See you sooner than later.

Under construction

Tv did not work

Very friendly and informative staff Definitely will be back Thank you

My family and i thoroughly enjoyed our stay. Very clean, staff is wonderful.

The staff were extremely friendly and helpful. Breakfast was plentiful and great assortment of choices. Interior of elevators and hallways (floors 1 & 2) a little worse for wear. Floor 3 looked nicer, as did my room. Lower step-in bathtub for for mobility challenged nicely done. However, there was a strange smell in the room that reminded me of the pillow section at Ross Stores. Also, rusty, loose screws in the bathtub fold-down chair. I didn't need the seat, so I informed front desk at check out.

We were honestly disappointed with our stay here. It seemed very run down and old which is surprising for a Marriot hotel. Our room had very low water pressure and no hot water as well. We would not stay here again.

Love this property...easy friendly check in...workers are very polite always willing to help...definitely my go to when I'm in the area!

The ladies at the front desk were great, especially the one in the morning…gave us the biggest Good Morning” to start our day off!

It had easy access to I 95. The room was spacious and comfortable. The staff was helpful and accommodating Many choices for eateries.

It was very confortable. Easy access on and off I 95. Many eateries to choose from. Employees very helpful.

Front of motel entrance was being remodeled and we needed to use rear doors. It was difficult because of our age and handicap. I suggested a discount or support with our belongings. Nothing was offered. Also, during our two night stay we never had our room cleaned. We never saw anyone to replace towels or straighten the room. We will not be using your facility again.

Great customer service!!!

Room needs updating. Furniture dark and nicked up. Bedding thin and old. Mattress not protected with plastic cover and mattress pads thin and ill fitting. Spend some money on the rooms very old.

Right off of 95, plenty of food nearby. Perfect for a night