Byruru5wyj

Not a nice experience. Room very out dated and not a clean experience. Were allocated a room for disabled and stinking of tobacco smoke. Environment not maintained especially rear door to access parking area.

This hotel is outdated and dirty. The bed is a brick. The building had terrible odors. The chair in our room had crusty stuff in it. There was a roach in the tub. The front desk staff watched us leave after check-in and then called 10mins later to tell me we had to return the luggage cart… she was polite, but very off putting and unnecessary as they were not busy & they had other carts available. I would not recommend this place for my worst enemy.

Very standard low quality motel. Bathtub was brown and carpet had cigarette stains everywhere. I guess you can’t ask for much but I’d expect better from Best Western

Great service

Staff was friend and check in / out was easy. Room was too hot as was our other family’s room on the opposite side of the hotel. We picked this place because it was close to several spots we were visiting, so it was convenient.

The hotel was not how it was advertised. Jet tub was filthy looking I wouldn’t wash a dog in. Room smelt like mildew. Wasn’t in there 30 secs before leaving and checkin into another hotel

Everything was great

Toilet was not flushing good

Bedding was dirty, room never cooled down, there was constant noise above and around me- there is no noise deafening. Staff was nice enough.

The first room had fresh paint on door and table, along with a bug in the room. My husband and daughter accidentally touched the wet paint and found out the hard way. No sign of fresh paint or anything. I'll never book this hotel again.

Good

Nice and very clean hotel!

Staff was very kind and helpful. Pool was great after a long trip. Breakfast was better than just bagels and cereal so not complaining

Love this place, the only place i stay at!

We arrived and the room we got was very dirty. There were stains on the sheets and the curtains. A dead bug in the bathroom, the toilet was dirty and the carpet was not well vacuumed. I went to the desk to ask to cancel my reservation for the weekend. They informed me because I booked thru a third party they would not refund me but I could move rooms. The second room was cleaner but the place and bedding is very worn.

First room smarties like mildew so badly i opened the door and my allergies went haywire. Front desk gave us a second room with not so strong a scent but weird green growing on the ceiling. I wouldn't be suprised if they're was black mold in the walls. Customer service at the desk was great. Bed was typical and i slept well.

They were very stingy with towels, even running completely out. The coffee was terrible (including the pods in the room). The elevator was unbearably hot and the rooms were humid. Staff was decent enough though.

Visit was for an overnight stay for a funeral. Reasonably priced and easy check-in and check-out. Was surprised by the mandatory check in deposit of $100 which I did not see on Expedia posting when booking. I would recommend this hotel/

Had an 8hr flight delay. Finally arrived at hotel at 4:30am. Nobody at the front desk - had to wait 30min for someone to show up. After checking in and dropping off stuff at the room went to the vending machine to get something to eat and drink. The garbage can next to it was overflowing onto the ground and the vending machines weren't working. Went back to the room to shower and sleep. There was a jetted tub in the room that doubled for the shower. The curtain rod was falling off the wall and the tub jet controls were broken. Plus, since the tub was IN the actual room the room felt sticky the whole time. The bed was large and very comfortable, but not worth what I paid for a tub I couldn't use.