Overall Ratings & Reviews Mercure São Paulo Paulista Hotel

We had a great stay. Staff was friendly and helpful especially William.

Excellent service and very clean. The room was wonderfull.

Great place to stay

Location and general condition is good. I would have preferred newer towels in the bathroom (they were very old) and a decent desk chair (with no noise and more comfort).

It was great for a night. Location and staff are very good and friendly. The room is spacious and clean. The downside was the mold in the bathroom walls and the smell of mold in the hall.

The hotel is located a block away from the busy Paulista Avenue which actually is good because traffic is less busy and it is quieter in the evening. Check in is a breeze as they offer an online advance check in. Staff are very welcoming and hospitable and most of them speak English which is a good help knowing that Portoguese is the most spoken language in Brazil. The hotel has an in house restaurant which serves good lunch and dinner. If you opted for a free breakfast, their breakfast is excellent. This hotel is a member of the Accor chains of hotels and so they maintain a good standard. Amenities are basic. 2 big towels, two medium and a floor towel. Shampoo and conditioner are in a refillable containers attached to the wall. They provide 3 small bar soaps and a shower cap. The wifi and hot shower all works excellent. Bed is comfortable and they offered me extra pillows since I found their pillows to be small and thin. They have a safe for your valuables. TV has limited English channels. The best thing about this hotel is its location if you want to explore Paulista Avenue. For that, I will surely choose this hotel again. .

Tbe location is perfect

Pretty expensive prices considering the room conditions. But good breakfasts.

Clean, quiet and centraly located

Decent hotel in a nice location Very close to Av Paulista & all local transportation Good size rooms , good wifi , big bed , nice hot shower Rooms & hotel exterior are a bit dated & in need of modernisation

Breakfast was very average and nothing exciting. I wish there were more fruit options. The pastries were a bit cheap and lower quality

Good for businesses trips. Very helpful staff

Good friendly people

Excelente service by all the employers

Excelente estadía ! Buena relación alojamiento precio

Friendly staff, good breakfast, clean property and a convenient location. I had a nice stay. A pool or hot tub would have made it perfect.

The building could use some upgrading as the structure seems to be quite "tired" . The fridge in the bedroom is noisy and I had to unplug it at night to avoid being awaken by the motor starting. Also the doors and/or walls are not soundproof so you can easily hear staff or people in the hallway when they are chatting, laughing or else.

for the price, the room turned out okay. service is quite weak though, staff is limited so they try to make do with what they have, which in turn is pretty sleek quality.

I use the hotel for business tripa. Is clean, good service and haa a convinient location

Lovely place to stay, people are very professional!