Was a pleasant stay. Clean, convenient, and attentive staff
David
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This place in Mansfield Ohio is a gem! The front deck people are very friendly in helping you check in down to where the places are to dine! The king suite we were in was beautiful. Big, clean, and comfortable, from the couch in the sitting room to our huge bed. One of the nicest places we've stayed in on our travels across the states. As Canadians, id like to thank our brothers and sisters south of the border for a great time. We'll be coming back next season and for more than one night..
Read More
Gale-Leesa
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good breakfast
Shelley
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Staff were all very helpful and kind. Rooms have been redone. They were quite nice. Would have enjoyed using hot tub or weight room, but unavailable now with renos.
Murat
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff members were friendly, room was very clean and newly renovated, good breakfasts
Marsha
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Check-in staff was awesome
Carl
Leisure
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room floor was dirty and could not lock the dead bolt on the door. Mentioned to staff and sounds like it has been that way for awhile. Disappointed especially when found out facility was recently renovated.
Laurie
Leisure with Pet
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very nice property reasonably priced, pet friendly
James
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Under renovation
Carrie
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Service was excellent but we had horrible room assignment. Don’t stay in 105! Next to mechanical room with loud noises. After an hour we realized no way we’d get any sleep in that room so we had to switch rooms. And it is a known issue as that room apparently gets lots of complaints. Not sure why we were put in that room when the hotel wasn’t very full. Front desk lady super nice and got us a better room but I hated having to pack back up to switch rooms.
Read More
Shannon
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The staff was very kind and the breakfast was good. Very close to the plans we had with friends in Ontario/Mansfield. The beds were amazing! So very comfortable! My husband and I both had a GREAT nights sleep and enjoyed just being lazy until checkout time! Will definitely be staying again!
Scott
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Repair
Steve
Business
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Property under construction. No workout facilities or pool as advertised
Kent
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Stairs going up to the second floor were dirty and did not get swept over the 3 days we were there. Room was decent and upgraded. Staff was pleasant. Breakfast food was terrible.
Karen
Business
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The room was never cleaned, the 5 days that I was there. I had to ask, for towels, and I had to take out my trash. I also, had to ask for trash bags to replace the old ones. I did ask, for my room to be cleaned three times and it never happened.
George
Business
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Very basic. No room service. poorly maintained.
Adam
Leisure
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The hotel was very clean. The rooms were very updated.The bed was very comfortable. The staff was very helpful, very polite. The hotel location was in a good location. A lot of places to shop and eat definitely would go back again
Mara
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great staff. Very friendly and accommodating, clean, plenty of towels, good breakfast.
Alison
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
The hotel was clean, worked well, and was comfortable. The bed was also comfortable and the bathroom clean and spacious. Breakfast was okay, several food items and fairly good tasting. Management gave us a new room when the first floor window didn't lock appropriately.