Overall Ratings & Reviews Embassy Suites by Hilton Phoenix Scottsdale

Nice property and room. Good location near many stores and restaurants. Breakfast was crowded but good. Happy hour is nice but you can tell that the employees hate their job

Mountain View options are not as mentioned. The staff at front desk are helpful and friendly as well as the breakfast workers, but we didn’t have a good experience with the attitude of the evening bartenders each night. The room looked great until bedtime there was hair on the blankets of at least 3 different colors that were not at all ours. The tub also had some dark chalk like stains.

Convenient

I like the hotel. It was a great stay

Staff was excellent. Room was clean, spacious, and looked nice. Breakfast was wonderful. Only negatives were had to pay for parking and the bathroom plumbing. Tub wouldn't fully drain and toilet easily clogging.

Comfortable. Very pleasant staff. Great cook to order breakfast and sides buffet. One suggestion…please stop charging for self parking.

We liked the room and was comfortable

Nice room and breakfast but they charge to park in their mostly empty lot instead of building it into the rate, so it’s a hidden fee. Why doesn’t Expedia flag this when you are booking hotels?

Clean, close to food and shopping.

Amazing, this hotel is beautiful

hotel staff were great..Hotel itself is very clean, beautiful view and well maintained..Breakfast in the morning was superb..made to order pancakes or waffles and omelets..2 women cooking to order were so friendly..coffee was fresh and delicious..

The hotel is very old, it seemed need a total redecoration. You can find some pictures below. And I checked in after noon, and was charged 25 dollars for "early check in". It is the first time I heard any hotel charges for early check in.

Needed to pay for parking ☹️

Great hotel!

Nice hotel

Hotel’s public areas are really nice. Our guest room felt a bit worn.

Very comfortable place

Enjoyed my 4-night stay at the Embassy Suites immensely. Rooms are nicely appointed and spacious, mine had a small balcony to sit and enjoy the morning and evening views of the golf course and distant mountains. The pool area is beautiful with plenty of loungers and umbrellas. Daily breakfasts were delicious, with many choices and the cooked-to-order eggs and waffles were a real bonus. Definitely added to a wonderful stay at this hotel. The only negative downside of my stay was being deliberately ignored by the server, Amory (sp?) at the hotel restaurant on not only one, but TWO evenings (perhaps because she didn't think it was worth her while to serve a sole female customer?) Gave lots of attention to other tables, but not mine. Quite upsetting to not be served both nights, putting a damper on my stay. I ended up having to go elsewhere for dinner both nights. That being said, fortunately there are many restaurants to choose from in the surrounding area to enjoy a pleasant meal, even some which are walkable. Location is also very convenient for shopping, etc. Overall, a fantastic stay and a wonderful hotel. Just skip the hotel restaurant (Tatum's) if you wish to have a meal as a lone female traveller.

N/A

Great hotel, pool was nice, rooms are very nice