Clean room and close to airport

The hotel has a great breakfast buffet. Great variety: fruit, yogurt, cereal dweet bread and several main plates to choose from. This is our 3rd or 4th stay here and it is a goos value. We will be back.

Initially was placed in a room with problems with the air conditioning. But was moved easily to another room without issues. Breakfast was delicious

Siguen manteniendo el excelente servicio que les caracteriza.

Servicio excelente

Great service. You should have restaurant at night.

Good food service 👍

Good Breakfast and Clean Rooms.Staff was Cooperative

Everyone was helpful and nice. I highly recommend this hotel

Even though the general experience was ok hotel needs to be updated in maintenance particularly in the elevators. One of the two of them does not show up information about floors etc.

👍

My wife and me were stuck in the elevator for over 30 minutes due to a malfunction. Was supposed to get notified on a refund but never heard back from the manager

Todo perfecto, ya es mi hotel favorito en puebla

Breakfast was very good. Staff super friendly!

Clean room, great stuff and breakfast menu

Place is ok but too many guest. I would only recommend for one or two day business trip near downtown or if you have an event and will use the place to sleep. For me was ok as I have two little children and they needed to have normal breakfast (egg, fruit, milk) but not in a nice location nor so close to downtown, you will need a car for transportation to any place. Regardless the place was really clean, staff is really nice and food is ok.

I enjoyed the breakfast every morning.

Great views from the room on 7th floor although the windows were (permanently?) steamed up. Room nice and clean and the lighting was good. Staff at breakfast and on reception were good.

Overall good and safe stay. Hotel very clean. Staff was kind and helpful. Breakfast was good but with few options. Other eating options in the area are limited or not at walk distance

Good