Cleanliness was bad

The staff

Excellent experience! Raouf and Manoubia

we three friends have the holiday in here，I have a rest in the room，and look around the bed，I saw the duvet cover has some yellow colours，I feel strange，then check the bed sheet and found some sand and body hair on the bed sheet and duvet cover，it's very dirty，also another two beds have same problems. we couldn't believe this is four stars hotel. I report it to the manager and he asked a staff to change it for us. The sink stopper is gone in the bathroom，it's very danger to washing hands for women，if you have a ring skip from your finger，it will be losses into the pipes. The hair blower is very old styles，you could burn your hand if you used it for longer. this hotel is not match with 4 stars rate

The hotel’s services need significant improvement compared to other hotels in Tunisia. Overall, the service level is only acceptable at best. I was also warned by staff to be cautious about theft in the rooms, which was concerning. Additionally, the food provided by the hotel was below standard.

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Valuable for money

Everything was perfect!!!

Hotel needs an urgent renovations. It's condition is terrible.

“Madam dorsaf I would like to sincerely thank you for your hospitality and excellent service at the hotel.”

I didn’t like the service. Rude bar attendant

L’hôtel est très bien située, vue imprenable. Séjour top. Le restaurant est génial. On y mange très bien le matin comme le midi et soir. Petit bémol sur la demi pension qui n’offre aucun alcool à table si cocktail gratuit. Petit bémol également sur le service des chambres (manque de papiers toilette et de serviettes pour se doucher par moment).

The property was right in the ocean. I spent a couple of hours everyday there relaxing. The hotel was in walking distance to many restaurants, coffe places etc

Beautiful

First impression of property is ok but as you begin to explore you find that building needs upgrade. In the rooms the AC is poor condition. Fridge was oit of order and room telephone is not working in any if the rooms. . Room is cleaned daily but sheets are not changed and towels are not replaced either . Shower controlof hot and cold is really poor

Good hotel stuff was friendly

Everything is good , clean hotel and nice people work there , ill back there more time

Poor service the food was not good presented at the buffet and not too many varieties of dishes and desserts Stuff needs to be more professional in service and hospitality If you are looking for good service I really don’t recommend this hotel.

My housekeeper was amazing and a few of the other staff were very friendly but otherwise I did not feel comfortable or welcome at this property and there are very few English speakers. It’s definitely not a place to go to feel safe and relaxed on vacation. Also the food is the same thing every day and not very tasty. Be prepared to line up around a buffet in a crowd of people and fight your way through to get a meal. I would not recommend. There is no room service as described and several other of the listed amenities do not exist either.

This isn’t our first time here; we love it and our 2 young girls have a blast. The experience is always great. My only feedback is for the hotel to focus on some details that would go a long way in making the place even better! If towels are dirty, please throw them out. It’s the price of business. And table cloths should be washed and new ones put on tables after each meal. Easy fixes that will go a long way in making everyone feel more at ease!