The Champlain Waterfront Hotel, an Ascend Collection Hotel

Explore The Champlain Waterfront Hotel, an Ascend Collection Hotel
8.4
Very Good
From 1,276 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews The Champlain Waterfront Hotel, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Yasmine
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property
Andrea
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is in a great location, within walking distance to great restaurant options, interesting shopping opportunities and the waterfront with beautiful views, parks and walking trails. The staff was friendly and helpful. The continental breakfast had everything you would expect to find. The waffle maker was in the room with the seating which I found strange and if someone hadn't told me it was there I wouldn't have known until I had already selected other food items. Other than that, my only real complaint was that not all light switches worked/did anything. So the reading lights by the beds did not work and only one of the bathroom light switches worked both the lights which meant the light at the sink lit up the whole sleeping area. But I will stay here again.
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Silvana
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were renovated with very clean bathrooms. Rooms were spacious and bed was comfortable. The breakfast promised was very delayed. We went down at 8:50 and waited 25 mins for hot eggs. We gave up and went on with our day. Breakfast should be ready since guests have their days planned.
mark
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice check in with Nathaniel on day one. The property is clean and well-kept. I believe it’s been recently renovated so the rooms are updated and very comfortable. I was there on a business trip alone and enjoyed the hotel very much.
Robert
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was well located to everything and close to the water. The staff were helpful and the breakfast was very good.
Kimberley
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is a beautiful spot, quaint in a European manner; clean polished and upscale in a non grandiose way. It’s also very centrally located, you can walk to everything. I can see it being a great summer stop Staff was very helpful, i had a late check in and they helped me in every way Will definitely stay there again
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay Location perfect, clean rooms, friendly staff and great included breakfast
Gail
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We saw the room and left. Hallway was full of laundry and smelled of cleaning solution. We did not get our money back because we went through Expedia.
Jarius
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Juancarlos
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good value and location
Guninder
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was ok
Mike
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location in downtown Orillia.
Rosario
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very nice and pleasant. Rooms were very small, and not that clean. Breakfast they didn’t have a lot of variety, ran out of food very quickly. Parking was hard to get we had to park down the street as the parking lot for the hotel was very small and it was full. So we had to walk 5 minutes to our car.
John
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect
Holger
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ever since we discovered this hotel years ago we've kept going back. Perfectly located for an easy walk to shopping and restaurants. Clean and modern throughout with quick and friendly check in and out. We wouldn't dream of staying anywhee else when in Orillia. Absolutely love yhe shower and beds!
Kyle
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were a little small but had everything you would need. room was clean and same with the hotel. parking on site was limited but they had another option near by.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was small but everything looked new and was in good working order The staff was friendly and the breakfast was good Parking in back restaurant next door good
Giovanni
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No parking was available when I arrived. (VERY SMALL LOT). Had to park in the overflow parking down the street. This was also full. Was told to park in front of the Hair Cutters next to the Hotel. The room smelt very musty
Monika
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes breakfast was fresh
Sylvie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

tout était bien, je suggère fortement
Number of reviews per page
20
40