Eurostars Gran Hotel Santiago

Explore Eurostars Gran Hotel Santiago
9.0
Exceptional
From 566 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

7.4

Service and Facilites

9.0

Traveler Reviews Eurostars Gran Hotel Santiago

Number of reviews per page
20
40
Top reviews
Eric
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was the best hotel that we stayed in our trip. Modern set-up and rooms and amenities were great. This is definitely a 5 star hotel.
HENRY
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Old furniture Uncomfortable beds Very difficult parking
LUIS
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms , breakfast
Roberto
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was good. Breakfast was ok. Someone was smoking near my room and could smell it inside ny room. Looks like thru the vents and the staff moved me to another room per my request. All good
Radhakrishnan
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Nice, comfortable room. Good breakfast. 15 min walking distance from the center and Cathedral.
Geoff
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staff were courteous. The room excellent. Recommended.
Dave
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

great stay. room was nice
Michael
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Rooms were clean, bathrooms are old and have some mold see photos. Staff were excellent but the hotel is in dire need of update. And for 4 stars I expect amenities they didn’t have here.
Nusrat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good comfortable rooms with older style furniture, which we did not mind. Staff excellent. Everyone did their best to help us with things. From the staff at reception, bar and also cleaners. We will definitely return to the hotel.
Hugo
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The property nees renovation. The bads are noisy and uncomfortable. Breakfast needs improvement. Coffee is horrible!
Annie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Clean, attentive staffs, convenient, have parking hard to find but just left side of the entrance says parking. We are lucky we parked just beside the hotel free.
Anthony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Reception was a nice area and staff were friendly and helpful. Auto check out by WhatsApp link was easy, if non editable. Room was a reasonable size with a king size bed and stocked fridge, but the mattress was hard. Shower over bath was good, but very difficult to get in/out of. Parking under hotel good and €12/day. Hotel is out of town and it takes about 30 minutes to walk to the Cathedral square.
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GHEORGHE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very good service, polite and friendly customer service! Great room, clean and spacious
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Hotel was fine it just was overpriced. Plus parking hard to find and rather difficult to negotiate.
Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Clean, calm, excellent service at the reception and at the bar.
Bertha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel has beds an a restaurant for breakfast in the 7 floor plus a small restaurant in the reception area for dinner a la carte. No communal areas a part from some sofas in the reception area, does it. Don't expect swimming poll or Gym as the building to do not have those facilities. Very friendly staff.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

It used to be a very nice hotel nut like anything else, hotels need to tay up to date, modernise their services. Nothing was in the room when checked in, no water bottle, no tea or coffee (these are basics and expected to be there in a 4 star hotel not be available upon request! Walls are tiny paper wall, you can hear people in the next room veey well with all details! Breakfast service, and staff were great.
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Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Very modern and very quiet. Fancier hotel than I was expecting with the cool atrium and glass elevator. Reasonable price. Staff were very nice. Jorge on the front desk made my check in very easy and welcoming
jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

good location and safe close to anything , just minutes away from restaurants
Jose
icon-
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The hotel is located in my old neighborhood in Compostela. Perfectly located, close to the hospital (family emergency trip) and to old town. Within walking distance of all the good places. Room was clean and in great condition.
Number of reviews per page
20
40