A++

Lovely view form room.

A bit older in condition. Super nice people and location.

We were looking forward to the babbling brook, but the water was low and the street noise was much louder. The property is cute but is in a busy neighborhood. Our bathtub faucet leaked the whole time we were there even though we called right away. The room was so tiny there was nowhere to put our suitcase.

This place is a very unique place to stay. Very rustic. I liked it a lot. Check in was easy as well as check out. Did not have a mini frig or hair dryer. For some reason, we could not get the fireplace to work. Coffee on the balcony in the morning was nice. Great coffee and Keurig coffeemaker. Bottled water furnished as well as bath soaps and shampoos.

Homely comfortable large family room. In a quirky setting within easy reach of beaches and downtown.

We had an excellent stay there and will visit again. It was a good value considering the other very overpriced hotels in Santa Cruz during high season. There was some road noise from the room but overall, the setting compensated for that aspect.

No receptionist to check you in. Place was dirty floors sticky carpet stained. No lighting.

Bad neighborhood, room was okay but needs repairs

Good location and very serene outdoor setup. Rustic theme property. Room was ok, lot sunlight. Manager was very accommodating and very helpful helpful.

This was a cozy and dry

This place is so beautiful. The manager was amazing! We had mixed up days and she corrected it and gave us a perfect room with a balcony! We will be back and recommend it to friends!

Old but nice

Needs work, kind let property go, dusty under bed, leaking shower, road in front is busy.

The property is unique and very quaint. They used to have a wonderful breakfast and evening drinks. That stopped with Covid sadly. There is no one on site, save for a housekeeper during the day. You have to get your key through a lock box. Property now looks worn and in need of upkeep, with bits of trash about on the grounds. The once beautiful planters are sparse. I hope it can get back to its former state. Santa Cruz is tough for hotels, very expensive and not a lot of quality. The pictures of the rooms are from many years ago. It’s just been neglected.

Charming and serene location with great views from the veranda. The staff was very friendly and went out of their way to make us comfortable. The manager was also very generous and gave us a late checkout. Highly recommend this affordable option for Santa Cruz.

Beautiful!!!!

I liked the location and the room was clean and property is very quiet the brook winding through the inn is very nice. The only problem we had was checking out early. Staff doesn't tell you that you can just leave keys in room upon leaving. That would be useful information for anyone staying here.

I sat and waited for the receptionist to answer the phone so I could check in. Office door locked. Note on the office door said call “Colleen”. She didn’t respond after 3 calls and a text. I never saw a staff member the entire time after waiting 30 minutes to check in- I was already running late after a full day of travel to get to a graduation party. . She called me on my cell phone and said oh I’m sorry I was talking on the other phone. She gave be me the code to find my key and verbally walked me past an overflowing disgusting large dumpster with poopy baby diapers all over and rats and flies. Room was fine. Service was terrible.

Pros: close to everything, nice gardens with wood bungalows Cons: dingy old bathrooms, toilet in our bathroom was nearly broken (clanked when you sat on it), no true blackout capability - light comes in everywhere, stupid “feature” in which bathroom light comes on when you enter room, sound from other rooms is awful - you can hear everything, pilot light always on in fireplace so slightly warm regardless of what you want, pillows are hard and bed creaky. No minifridge. It seems like they set up this properly in 1979 and haven’t updated it since. Not sure how they got the great photos but this is not worth what we paid AT ALL. couldn’t wait to leave.