Overall Ratings & Reviews Mantra French Quarter Noosa

Our stay stared off not so pleasant in a room that smelt of urine( unfortunately the cleaners had not checked one of the pillows that had been used to urinate in) it was disgusting room was also dirty cold and dusty. Management was apologetic and we were changed into a new room the following day. However this doesn’t change the fact that we discovered the saturated pillow in an unfortunate way. I think this resort is slightly outdated however the cleaning aspect is unsatisfactory.

Great location, great service, quiet, amazing!

Very tired, room weren’t ready. Beds very uncomfortable, in need of new mattresses. Lounge and cushions filthy. Whole resort tired and very disjointed to get around it. Very overpriced for what it offers.

Great room and great location!

Noosa is amazing and this is a great location! The unit is dated but you don’t go there to hang out in the unit. The beaches, walking and dining is what you are after.

This is an amazing hotel. Staff super friendly and accommodating . Very clean, great pool and steps to the beach. We had a great stay!

The Mantra was a lovely place to stay, the staff v friendly & helpful. Sadly our trip was cut v short due to cyclone Alfred heading to the area. We only stayed one night due to the cyclone heading to hit land. We checked out after 1 night but sadly the hotel wouldn’t offer a refund for the remaining 3 nights. We I feel is not right because we left due to v bad weather and the whole area being shut down.

The place is great, right in the middle of things. A bit difficult to find your way around inside, took us ages to get back to reception after we parked. But room was great, clean, spacious and just what we needed

Great location , staff are average , front desk girl you could bearly understand . House keeping average

The room was in the ground floor, I requested before I took the room the I prefer to be in the second or third floor. They requested to paid extra money. No one clean my room, I have been a customer several times and always perfect. This time no one care, they advised me that the policy has been changed. The spa didn't work in the morning one day, it was working the next day. I am customer for many year but no one care. The price is high for the services received, nothing compare with previous years. I don't want any response. I just want to forget my experience this time. Please I don't want to be in reviews, this is only directly to you.

great location for hastings street

Good location.

Friendly staff in a central location

Disappointed that our room and bathroom had not been cleaned properly. The bathroom had not been restocked with ammenities and the sofa bed had not been made up and had dirty sheets on it. I expect a much better standard from the Mantra.

Supply everything you should need as a family beyond a hotel room & great location!

Great for families

We enjoyed our stay, the rooms were clean and the pool and facilities were great however there were a few hiccups. After booking well in advance we were told the day before our check in that we would have to move rooms halfway through our stay due to a room allocation error. We were told by the assistant manager who was lovely and very apologetic at the time that they would reimburse us for one nights stay for the inconvenience however this was never followed through. Not one person mentioned it during our stay and after trying to contact the hotel after our checkout we have since heard nothing. On the day of the room move we were made to feel as if we were the ones who had caused the issue and on top of that, were walked in on by three seperate housekeepers who had not been told of the situation. One of which woke up our sleeping baby. We were initially happy to move but after a few incidents of poor communication it ended up leaving us frustrated and unfortunately means we won’t be staying again.

Wish we had known how high it was to step into the bath/shower as one of us had a knee injury

Really old apartment with unfortunately a very musty damp smell.

Rooms need renovating and construction and truck noise was unfortunate during our stay. Staff friendly and kind. Good position