Traveler Reviews Mandala Ace Albany Hotel

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Customer reviews

Nur I. A. B. N.

Leisure

8.5

/10

Reviewed 8 week(s) ago

Clean room, good location, friendly staff

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Christ A.

Family

8.7

/10

Reviewed 328 week(s) ago

The room is good, but the heater doesn’t work. Be careful with the receptionist, I ordered 1 room with 1 queen bed and 1 single bed, but the receptionist change my room become only 1 queen bed. After I check the room and complain, they gave back my actual room. The receptionist also asked me for complete number of credit card and 3 number behind the credit card. I think they not supposed to do that.

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