Best Western Plus The Woodlands

Explore Best Western Plus The Woodlands
7.8
Pleasant
From 874 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.2

Service and Facilites

8.2

Traveler Reviews Best Western Plus The Woodlands

Number of reviews per page
20
40
Top reviews
Judy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect! Check in, Staff, Room is clean, etc…Thank you!
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Basic accommodations at a reasonable price. Limited staff and they didnt seem too bothered to watch the front desk. The entire building has a damp musty smell. We had a rolly polly bug in our bathroom.
Lynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was great , keeps hotel hot continuously, overload of trash outside . Needs remodeling now
Sherri
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great location, clean room and nicely renovated. Being near the freeway there was a lot of road noise. A little pricey but less expensive than neighboring hotels. Will stay again.
Miranda
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Clean hotel but would love to have updated outlets to accommodate newer charging devices
Roy
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

older property but was clean
Betty Josephine
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean. Felt safe. Easy to get to. Lot's of parking. Rooms in the front of building are a little noisy with road traffic. Asked to move to other side and it was no problem the next day. Well stocked breakfast buffet. Good beds.
Dana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very nice, quiet room, clean, nice accommodations and the young man was SUPER friendly & nice - he seemed genuinely happy to work there. Good food too. The only down side was the bed - it made my hips hurt A LOT.
Kedric
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Over all good
Christine
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice place to stay but request room at back of property to avoid hughway noise
Kristi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice stay for one night at an affordable price
Katherine
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel is at a busy intersection and we were on the side facing the highway so there's a lot of traffic noise all night. Recommend requesting a room facing the back on the opposite end from the intersection. Room 408 was clean but shower head was broken and neither housekeeping or other guests reported it to maintenance. Friends staying in 416 said their sink pipe leaks and shower head was not adjustable. It would have been nice if decaf was offered in the complimentary breakfast. Good assortment of breakfast food choices. The price was good so all things considered we got what we paid for.
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Steven
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly staff always looking to help me.
Mark
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property is dated. Needs some proper wall repairs in the room. ceiling was cracked.
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Only suggestion is to have more than 2 washcloths and towels in the bathroom.
Kelly Jo
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

it was very nice and close to my meetings.
Ericka
icon-Family
Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We arrived late, and the lady that checked us in was very nice. She brought us water and some Fruit. She was very helpful in getting us booked for 2 additional nights. The man the next morning couldn’t find the paper she had given us, and then proceeded to offer a “discount” that was more than the rate quoted the night before. I said no thanks, we will go somewhere else. He was rude and manipulative. Later when we left, he followed us to the parking lot and lied about the rate, and actually contradicted himself. It was absolutely unacceptable behavior. The room was dirty, outdated and smelled awful. The curtains were torn and stained, and they weren’t the proper length. The heater didn’t work properly so we were miserable the whole night. I will never stay here again.
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Eduardo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Oky , only some street light blinking near Windows.
Edward
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Customer service was excellent
Laurent Kashala
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

None
Number of reviews per page
20
40