Overall Ratings & Reviews Citadines Wilson Toulouse

This property is peerless for the price, central location and great accessibility to the métro and inter-city station. There is even a supermarché just next to the property. It is about a 20- min leisurely walk to Capitole. The room is clean , large and heating is more than adequate for winter. There is a kitchenette with mini fridge, microwave oven. The front desk is extremely helpful and polite. English speakiers need not worry as the staff communicate well in English.

Convenient location midway between train station and downtown, with easy walking distance to both. Very nice staff. Coffee machine with free coffee all day. Had all the amenities I needed. Lots of restaurants nearby with lots of variety in cuisines. Food hall a couple of blocks away. Would happily stay here again.

The room would get very hot at night but hotel controls the temperatures! Do not like hotels like that! If I need cool temps I should get that! No housekeeping service. Toilet seperate from bathroom and at entrance of the room. Front desk not helpful. Couldn’t even direct me to a decent cafe for breakfast. Not good place!!!

Great location for access to everything we wanted to do. The availability of a kitchenette was so good, as it gave loads of flexibility. Room was a spacious, but a little too warm, and the aircon didnt work. My room was facing the courtyard garden, so was much quieter than the front, so was able to have the window open all night. The garden needs some TLC, and rubbish and ashtrays there not emptied on a daily basis. Not a big fan of the plastic grass, either, which looked dirty, and is very bad for the environment.

Well located, very easy to walk around. The rooms were clean and small. I also liked the breakfast. The staff were friendly as well.

Bed was not properly made, we were uncomfortably laying on the plastic layer before realising there were more sheets but has not been properly put on the bed. Additionally the sheets were not clean and had hairs on them. Furnishings were tired, the bedside lamps hung loosely on the wall and the smell of the rooms left something to be desired, perhaps some air freshener. Air conditioned was very loud and could only push out hot air. Check in experience was frustrating and slow but largely due to language barriers despite the property purporting to have English speaking staff. Our room was in a separate building and staff left us to find it with little helpful directions or assistance. We were also not informed of window cleaning taken place in our rooms during our stay. Location was very central but not the most safe.

Location is very handy to the central part of Toulouse. Supermarket next door, and Place Wilson a few minutes walk. The room was basic with limited light but ok if you just went a bed, bathroom and simple kitchenette. Only one lot of housekeeping for my stay (6 nights).

Nice place in the center of town. The apartments are nice, well provisioned and the staff was excellent. It’s in the center of town and very walkable. If you need parking, you will most likely need to use public parking and it costs 31 euro a day. It’s close and convenient but a bit expensive.

Nice Hotel

Great location. Away from main tourist spots but most are easily reached by walking or subway Hotel room is tiny but will maintained and very clean

It is located at the best area of toulouse, opposite to the best restaurant for cassoulet. The unit is tiny but chick and comfy. Strongly recommended

Dirty and there was no check-in staff for when I arrived

Was great

Location of the hotel is fantastic. Breakfast was simple but good enough to fill up on in the mornings. The staff are friendly and helpful

Value for money, great location with good security, this property gives you a more spacious stay than the usual hotel. It is an older property but the little things are done right, it is very clean, suitably appointed and the breakfast is definitely beyond just continental.

This hotel had a kit here that allowed us to easily make coffee (even though it was available in the lobby). The front desk help us get a cab on the morning we left and we’re very freindly.

This property is very dated, worn out and dingy. We booked a non-smoking room but the room stank of cigarette smoke. The main room door didn’t lock properly unless you pulled it closed, making it easy to accidentally leave unlocked, and the internal doors were all awkward to close as well. The design of the apartment was weird, having to walk through the kitchen and bedroom to get from the toilet to the bathroom. On the plus side, it’s right in the middle of everything in Toulouse and the bed was clean and comfortable enough (although I don’t think the floor had been vacuumed/mopped for a while).

The general impression is very positive, especially about the staff at the reception - they were excellent

The staff was really lovely and helpful.

Close to everything, room was quiet