South Hill Lodge

Explore South Hill Lodge
5.4
Fair
From 842 reviews
Cleanliness

5.8

Room Comfort

6.4

Location

8.2

Service and Facilites

6.8

Traveler Reviews South Hill Lodge

Number of reviews per page
20
40
Top reviews
Greg
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sink drain was plugged. A domestic argument in the hallway in the morning. Both lamps not working. I overpaid for what I got.
Lenora
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Definitely Did Not Get The Room That We Booked, It Didnt Even Exist! Was Really Sketchy. Bandaids in Hallways, Bloodstained Bedding and Floors, Bug Nested in The Corners of the Room, Bathroom Sink Barely Hanging There, Unclean Bathroom. Walked in and Right Out. Definitely Would Not Recommend. We Slept in Our Vehicle Instead in a Different Neighborhood, But Our Friend Who Camped Out Not Far From This Hotel Got Robbed and Held at Gun Point Not Long After We Walked Out Of The Hotel
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Sadia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room but unclean lobby and elevator not working
Tarrant
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had 2 rooms. 1 room had clogged tub drain due to hair. Other room had either hot or cold water for showering. Very messy and not to mention the cockroach running on the bathroom counter top. Lady at the front desk was very nice and did her best. Still would not ever go back
Deliah
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

mattress was dirty and lumpy. not enough towels. ac worked poorly. was hot in the room. got bit on the arm. by bugs sheets were dirty
Jamie
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was 29 degrees when we got to it. Wanted to relax for a while instead had to go out for 3 hours waiting for AC to cool room down and after 3 hours was only slightly cooler, stains on sheets only towels in bathroom
Agnes
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Uncleanliness of rooms, no towels provided, I had to request a towel in the morning
Teresa
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The check in and restaurant staff were good. The hotel was run down - chips out of frames etc. The room was not clean. There was a cockroach in the tub.
Susanne
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bed and water pressure were good. Property needs a good deep cleaning and upgrading: carpets, walls, tiles, bathroom, towels, bedding. Air conditioner kept malfunctioning. Chair was broken. Cleaning staff were overwhelmed with the enormity of their duties. The grounds were dirty and poorly maintained.
Krzysztof
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was very nice for me. After 8 hours drive from Calgary with my family. We have nice sleep that night. Breakfast next day 😋 was very tasty and we enjoyed it. Thanks
Sandy
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The desk staff were nice and the breakfast was good. The air conditioning was horrible tho, had it to the coldest it could get and was still sweating the whole time. My husband and I were also rudely woken around 2 by security, they accused us of having a lady got out our window, the lady bear maced him but when he checked the cameras again it was 2 doors down from us. There was also no towels in the hotel room
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Christa
icon-Family
Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When we arrived in the room, there were no towels in the room, when I asked for towels from the front desk, she gave me some, but some of them had stains on them. TheTV remote did not work because it had no batteries in it. They replaced it with another remote that did not work with the TV. The telephone did not work, I asked if they could fix it and they said they could not. The sheets were dirty, the shower fixture was filthy. I went to get a pop from the machine downstairs and before I put my money in it, the staff said don’t because sometimes it works, and sometimes it doesn’t. Went downstairs to the hotel bar, and they said they were very low on stock, the beer I ordered was warm, and as soon as I sat down to have my drink, they told me that they were closing in 10 minutes and it wasn’t even 9 o’clock on a Saturday. There were drug deals taking place outside the front doors of the hotel. I would not recommend staying here. The only reason I did is because they had a flash sale.
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Mark
icon-
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

No air conditioner didn't produce any cold air, bathroom door knob ready to fall off, thermostat busted off the wall, bathroom sink and tub drains were plugged , slIder window glazing was broken covered up with plywood so you can't open the window and extremely hot in the room all night, other customers screaming, yelling, swearing, slamming doors until 3 AM , building should be closed or condemn until it is repaired
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Kerry
icon-with Friends
with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ice machine wasn’t working and the bar wouldn’t give out ice! Dirty around the entrance!
Christopher
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4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

staff very good, property and rooms very run down
James
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Smoke detector was missing. Security guard was asleep so there was yelling outside at 6 o’clock in morning that wasn’t dealt with by security. Shower curtain rod needs repair so water gets out onto floor while taking shower. There is no plunger for the bathtub drain.
Angie
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Terrible place.
Pamela
icon-
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The place was dirty, smelled awful like there was smoking weeds. Carpets were dirty. Elevator inside smell bad. Homeless people were outside and also inside.
Heather
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Every nice people and helpful
Charles
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a place to sleep. I think it’s probably known as a sketch pad.
Number of reviews per page
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