Overall Ratings & Reviews Four Points by Sheraton San Jose Downtown

Good location very comfortavle room

This hotel would be rated higher if the parking was not $45. Downtown was empty so parking is not an issue, so I felt it was a hussle by Sheraton to charge so much for parking. Probably will find a hotel next time where parking is less expensive. Bad Business Plan!

Clean and quick service

Great place they are kind

We attended the SJ Blues Festival at de Cesar Chavez Park, 6/14/25. Our one night stay at 4 Points Sheraton was very convenient as located just across the street. Only request for next time would be a firmer pillow and perhaps stay in handicapped accessible room that hopefully had more safety bars in shower. Unfortunately I fell taking a shower this morning. We plan on staying here again for next year's Blues Festival.

The property listed on the website says parking available, but didn't list the cost of the parking which was very expensive. The price should be listed on the website. Next time I will try to book thru different travel agency because the price for the parking should be listed on the website.

Clean and friendly

It’s a small place good for short term stays. Other than the restaurant linked to the building there are no other dinning options. Luckily there are a few places in a walking distance. The parking hard to maneuver since it’s only accessible on a one way street.

Location

Clean, very close to SAP, like it

Staying here was astonishing, everyday for the duration of my stay I would come back to a more than stellar room.

It was a good stay. Room was in the middle and the window was very small so felt a little jailed in.

I had to pay with my credit card for the night stay, than what was the point of having to use affirm to pay for my hotel when I had to pay with my credit card for the stay instead of affirm? I want refund from affirm

Good location to downtown, great staff, and clean rooms.

Very pleased

Hotel parking was closed when we arrived, so we had to park in the public parking but then the hotel parking lot opened during the night

It's distant to everything not a problem get back to the hotel

Friendly staff. Our room was nice and clean. There was some road construction going on so it was a bit noisy. Also parking was not free and it was not cheap.

Super close to SJSU and outstanding service!

Service