Overall Ratings & Reviews Four Points by Sheraton San Jose Downtown

Everything was great

The staff at check-in is amazing!

My stay was wonderful right in the heart of San Jose close to a lot of good eats etc i would definitely stay here again thank you Four Points!

Room was very small

very good location, lots of

I would definitely stay again. Staff was very friendly and nice. I stayed in room 407 and it was too small for my husband and I. Our view was nice facing the street where they do Christmas in the park. Very clean hotel. The bar area is such a pleasant place to have some food or drink.

Quick and easy

Got a room with handicap shower. Not a big issue but a regular shower would have been better

Great hotel in the downtown area. Safe and walkable. Easy parking. Clean and well appointed rooms.

Excellent service. Great price!!! The bar is very nice!!!

Not the quietest of areas as it is adjacent to the metro rail, but it’s a convenient walk to SJSU.

The room was nice and clean and the people were friendly. The extra $42 for parking at the hotel was a suprise as I thought it was included in the night stay but was not. Other than that it was a decent hotel for a decent price downtown.

Great stay, thanks!

Loud at night from street noise.

Clean, friendly staff, bed average, bathtub very comfy but hard to get in and out of. Needs better pillows.

Great location

I love this hotel. I plan to stay here any time I am in San Jose.

This hotel was right in the middle of San Jose, with all the one way streets, crowding the traffic. Was woken up at 4 AM by a garbage truck backing up and beeping at its loudest for over a minute! The restaurant did not open until 7:30, way to late for most business travelers, although a 6:30 time was posted on the door! The parking cost $47/night for self park. I will not stay here again.

Stayed for business. Would stay again

Decent.