Overall Ratings & Reviews Hotel Regensburg Herzogshof am Dom

This hotel is in a great location. It was fine all around but the breakfast was average and the overall feel cold and not very welcoming. It should not be called a boutique hotel.

Having come from an amazing four star hotel in Prague, we were surprised that this hotel (also listed as 4 stars and same price range) could be such a let down. For starters, it was impossible to find even with GPS. When we finally found it, we were told that it had been sold since we booked our reservation and they had not yet updated their signage. Our room was at the end of a very long corridor that had the smell of a dank old building. The room was clean, but tired. Decor was not inviting and odd. Bed was not comfortable and the pillows were flat out awful. Buffet breakfast was okay. Staff was professional but not warm. And, lest you think being across from the Cathedral is good, the bells started ringing at 6 AM. And there was a lot of street noise into the early hours of the morning. Over all, definitely NOT a four star property or experience.

The challenge was trying to find the place as the name of the hotel was changed and there were no signs indicating the name we booked the hotel under. A/C didn't work so we had to leave the window open even in the rain. It worked out ok. Coffee maker never worked well and leaked. Desk notified and will change it upon our departure. Staff was very helpful in recommending restaurants.

The best place to stay for a tourist visit. Near cathedral, great breakfast, biergarten, very good restaurant in courtyard. Reception ladies very nice.

The hotel, staff, breakfast and location were terrific, especially Mia and the Sunday morning staff. Parking was close but in driving back the streets, one ways, streets closed for walking made returning for my travel partner miserable. Will drag the bags to the car park next time. The hotel is worth a Next time.

Very good

Staff was really nice but the elevator wasn’t working and room service never came to my room over the 4 days I was there

Had very comfortable Room with great view onto the St Peter's dome, room was clean and pretty large. Bath as well large with bathtub. Breakfast was excellent in terms of choices of drinks and food. Very friendly staff despite being pretty busy. The location was in walking distance to all old town sights.

The hotel was great and the room was exceptional. We wound up with the Presidential Suite. The room was nice sized, but it included an entire board room with huge table and executive seating for 15 or so people. It was incredible but of no use to us. But fun. The room was well insulated, weather and noise, and we had a perfect view of the Dom (Cathedral). The big 'but' was the failure of the elevator. We were on the second or third floor (there were sort of half floors which made counting difficult). But the staff sent info overdrive, carrying suitcases for everyone. They all deserve medals, especially the women doing the check in. I regret I didn't get her name, but many thanks. And we would stay here again, as we did 10 years ago.

Location is great, in old town center close to everything. My stay was perfect.

Nice modern hotel. Easy to reach by foot from the train station. Unfortunately, they have a cleaning staff shortage so room was not cleaned during our 2 night stay. Not sure how one would manage for more nights. Minimum amenities- no shampoo, conditioner, lotion, shower cap. Soap in squeeze bottle - hard to get out. TV channels are not correctly identified. We had difficulty finding where to turn on the heat but reception staff came up immediately to assist. Heat control located separate from A/C - on heat radiators. Room was a comfortable warm temperature once we knew where to turn it on. Good value for the price paid. Ideal location for sights and restaurants.

Wir haben uns wohlgefühlt und waren zufrieden mit der Ausstattung und Einrichtung und mit der Reinlichkeit. Es gibt einen Sessel einen Stuhl einen Schreibtisch. Und eine Nespresso-Maschine mit zwei Kapseln und zwei teebeuteln sowie Zucker und Milch. Als wir kamen war es sehr kalt wurde aber schnell warm.

The property was a convenient walk to the areas that we wanted to visit.

We enjoyed our 2 night stay at this quaint hotel in the heart of Regensberg. The staff was friendly and helpful. We appreciated the convenient breakfast in the nice breakfast area. Although in the heart of town, it’s on a relatively quiet street, which was a plus for us. It’s connected to a good German restaurant and very walkable to shops, restaurants and the Danube River. It’s a farther walk from the train station so we chose to take a taxi with all our luggage. Only negative was the stuffiness and heat of the room. There was no way to get some air other than to open a window, which had no screen. Overall a very nice stay.

GREAT LOCATION!

Really great stay

This small, welcoming hotel is in a very good location. It’s walkable to many cute shops and restaurants in the old town, not far from the river and a quick taxi from the train station. The staff was excellent- friendly, welcoming and helpful. The breakfast room is nice and the outdoor seating is very enjoyable. The breakfast offerings were certainly adequate. The hotel is right next to a good German restaurant. Our only criticism is the hot and stuffiness of the room. We could not cool it off and didn’t want to open the windows as there were no screens. Glad it was not the middle of summer. Beds are comfortable but the toiletries provided are just liquid soap, nothing else. The location, charm and friendly staff all made for a very good stay.

Our room was on the uppermost floor and the air conditioner was broken; therefore, we had to keep our windows open all night to try to bring in some cool air. There is a nightclub next door that was incredibly loud. The nightclub patrons partied outside our hotel room literally all night, drinking and being excessively loud. They continued drinking and making noise until 7:30am, long after the sun came up. If you wish to sleep, do not stay here because it will be impossible, even with earplugs in.

We chose Achat for a family wedding and 12 night stay. Its location and having air conditioning were major considerations. Arriving on a Saturday, we checked into went to our room. We went to the desk and asked how to get the ac working and were told matter-of-factly that it was broken and there was no idea when it would be repaired. We told to open the windows and the cool air would accommodate us. When I asked for a key to open a window, I was told that it must be locked for a good reason and, no, I couldn't have the key. The morning staff was empathetic and helpful, the weekend evening staff acted as if she could care less for the inconvenience. After two nights we were told it would be possibly the end of the week that the ac might be fixed. We chose to go to another hotel. The day after our reservation would have ended, I received an email from Achat hoping our stay was enjoyable. We were offered no discount or credit for this inconvenience that was not told us upon arrival. It may be great when the ac is working, both the weekend and weekday morning staff were great, it has a great locataion ... but our next trip to Regensburg we'll stay elsewhere.

Excellent place to stay, beautiful old architecture.