6.4
Pleasant
From 460 reviews
Cleanliness

6.4

Room Comfort

6.6

Location

8.4

Service and Facilites

6.8

Traveler Reviews Hotel Urdinola

Number of reviews per page
20
40
Top reviews
Jose Luis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes it was very neat
Miguel Angel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

es un hotel de 3 estrellas.. muy economico y centrico. durante el dia puede haber mucho ruido en la calle y musica, pero en la noche si se puede descanzar. habitaciones pequeñas y camas pequeñas pero pues era lo esperado al ser un hotel economico
Jose Luis
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

na
Howard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Unless you were just looking for a place to sleep, do not book this hotel. It is old, dated, rundown, and not very clean. The front desk clerk is downright rude. Its location is good. But that is the only thing to recommend about it. The housekeeping staff appreciates tips and cleaned our room well after leaving 50 pesos.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The receptionist needs costumer service training. Too short and unwelcoming.
David
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

El lugar es sencillo y por el precio creo es razonable, no son las camas más comodas y le falta mantenimiento a muchas cosas, ya que aunque funcionales se ve que ha pasado tiempo y no se le ha dado la atención. Al llegar una chica atendio y fue muy amable y estaba atenta, pero al caer la noche se quedó un varón que tuvimos que esperarlo mucho tiempo para que atendiera, no se encontraba nadie en el lobby y no nos ayudó a despacharnos. El hotel esta muy bien ubicado, a dos calles de la catedral y a 5 minutos de la alameda, entonces es bastante conveniente. En general, por el precio creo que esta ok.
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Ramon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Nice building but needs lots of work, rooms are very old, faucet and toilet did not work. Hotel clerk was very helpful and moved us to a different room.
Fidencio
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Hotel is beautiful but it needs remodel. Also it would be alot better if it dad ac, our visit the weather was ok but starting to feel hot. The hotel is close to everything
Manuel
6.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Very good location, ok Cleanliness. Very poor maintenance, seems like the last time there was a maintenance or upgrade was DECADES ago. Was not expensive but neither cheap. You are NOT getting what you pay for. Because of the location and the beauty of the building this place could be great if they keep up with the cleaning, upgrading and maintenainance.
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Argentina
icon-Leisure
Leisure
2.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

This Hotel has an excellent location, it is near to shopping, restaurants and interesting places to visit, is in downtown of Saltillo, you can walk everywhere and iit is mostly safe, BUT, THE HOTEL NEEDS A TOTAL OVERHAUL... THE MATRESS IN THE ROOM I STAYED WAS AT LEAST 20 YEARS OLD AND FILTHY, stained, I had to put layers of clean sheets to be able to sleep in there, the pillows have to be thrown away and put new ones, needs paint and cleaning, There is no heat in the rooms so you have to use blankets an it does get cold in the winter since Saltillo is very high above sea level, all the bedding has to be changed, sheets and blankets are VERY OLD AND DIRTY, STAINED... You have to ask for clean sheets and check everything before you take the room. I love the location and parking is next door, no problem, the problem is everything else as explained... The staff in front desk is nice and helpful.... Also No irons in this hotel, I ask for one and they only had 2 and none worked... Whoever owns this hotel needs to spend some money to even rent liveable rooms!!!
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Francisco
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Construcción antigua falta actualizarla un poco
Katt
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The worst hotel ever. No towels. No cable available but TV did not work anyway. Very cold outside and bathroom window cannot be closed so room was like sleeping in the fridge. Staff said yes to everything but did absolutely nothing. If they answered the phone they just hung up so you always had to go to the desk. Horrible experience!
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Jennifer
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The room was dirty from the last guest and the toilet didn’t flush. The only good thing about the hotel was the proximity to the centro. We left a night early.
Mariya
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The service was terrible. Staff did not answer the phone, so my family could not reach me when I was I’ll. There was no bottled water in the room and I had to ask for towels.
Nily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Un hôtel avec du potentiel avec un bon emplacement pour visiter à pied le centre historique. Le bâtiment est beau mais il commence à manquer d’entretien et soigner les finissons des chambres ( des câbles télé mal rangés, des fissures sur les mûrs, termites, des draps et couettes tachées et déchirées pas trop propres, un odeur de fois de égouts…)
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Silvia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

olia feo y no habia papel de bano ni toallas llegamos cansados y queriamos banarnos tuvimos que pedir 3 veses toallas y papel.
Pedro
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Buen servicio en el hotel y bien ubicado con acceso a comercios, restaurantes, museos caminando llegas a la mayoría de los sitios interesantes del centro
Francisco Javier
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Dirty , not according with the price , the staff was super Kind but the hotel is on terrible condition. Not reccomended.
Carrie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Staff was helpful and very pleasant. Older hotel but clean but no hot water.
OSCAR ALEJANDRO
8.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

El hotel en sí es muy bonito, pero está casi en el abndono. Limpio y bien atendido, pero muchas cosas ya necesitan renovarse. Ojalá le inviertan y lo salven.
Number of reviews per page
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40