Overall Ratings & Reviews Holiday Inn Express & Suites SAN ANGELO by IHG, an IHG Hotel

Breakfast was not impressive drinks were all out only cranberry juice and food was not hot. Pancake machine had no batter apparently. Room was clean but hotel needs some love walls nicked up and some better cleaning of common areas. Room was clean and bed comfortable.

We stayed for three nights, it’s an older hotel but we had a nice stay, it’s quite, and the staff was nice.

Needs updating, pool was nasty and rooms were out of date

Very friendly and accommodating

Property is a bit worn. Hallway carpets need to be cleaned or replaced. Damaged tile and water damage in our bathroom which should be fixed. Staff was nice and helpful. Breakfast is hot, but not great. Room air conditioner is very noisy. Nothing awful about the hotel, but it could be better. Feels like the hotel is about due for un update.

Nice stay

Very nice

The staff was there

The lady in charge of the kitchen nice, friendly, and attentive!!! The morning front desk staff was great as well!

Very place to stay!

It was nice and comfortable.

In town for Angelo State university’s family weekend. Great location near the campus. Room was great! Staff was pleasant. Breakfast was delicious! Was a great stay while visiting our son!

The kind and efficient front desk staff immediately switched rooms for us after we first walked into a room with a very dirty, stained, and worn carpet with stale smells, it felt damp. The room we switched to was somewhat better...at least vacuumed. The hotel needs updating and from the strong smell of paint I wonder if that is not being started already. The lobby and downstairs were fine. The bathroom needs updating so maybe why hard to clean, meaning it could have been cleaner. This hotel felt like cheaper construction than other IHG Express we have stayed at. We were just stopping in for a sleep, we felt safe and the beds were very comfortable but could use new linens.

Bathroom by breakfast room had pair of used plastic gloves on floor and still there now

Great place

The only thing I would change would be the tv size. It was small and hard to hear even at full volume.

Nice quiet clean

The rooms were very nice and very quiet

Bed a bit soft. Overheard discussion between a customer on phone with manager. A bit loud and inappropriate to be having a discussion in front lobby while we were trying to check in with the front counter rep.

Staff was extremely friendly and helpful