Overall Ratings & Reviews The Bridge Hotel and Spa

Food was dreadful - in particular, breakfast ... it was like 'play dough'

The room, though clean, was cold and draughty. I had notified the hotel by email and telephone that I would be arriving late, but when I arrived the door was locked and I had not received any instructions on how to get in. Fortunately, I still had the telephone number on my phone and the night manager let me in quickly. I feel that a clear instruction would have avoided the brief concern of not being able to enter.

Not a luxury hotel. Very tired. Nice setting could be a beautiful place. Curtains don't meet. Breakfast was dry and a buffet.

Room was lovely, very clean and comfortable. Bed very soft. Breakfast good. Had evening meal, daily carvery. Food only lukewarm and vegetables overcooked. Staff were attentive and did offer to warm my dinner up. Think the chef could tske actions to improve food by cooking vegetables in smaller amounts to maintain freshness. Dining toom rather chilly.

The Hotel was bright and spacious and apparently well maintained. It had a mix of the modern but also some traditional wooden panelling in the Bar. Our room was clean, tidy and very comfortable and the toilet was spacious and well set out. The Staff were pleasant and helpful and we enjoyed an excellent and substantial dinner on our one and only evening in the Hotel. The next morning we had a very nice breakfast which included buffets for both hot and cold food - again plenty choice. We felt considering what had been on offer the meals were very good value. Overall we enjoyed our stay and would go back some day.

Room was really small with way to much big furniture. It had a sloping roof which made it even smaller. Window overlooked a tree. Place as a whole was just so old fashioned and the food was very mediocre. Reception lady was lovely but restaurant staff just lacked any warmth

I was expecting a gym, but I got a treadmill with a slipping tread, a cross-trainer that was warped and a broken bike. Then they wanted £25 for a steam and sauna!!!! I wouldn’t have booked if I’d have known

Great food wonderful carvery and breakfast, good price lovely hotel and staff

For the price thought be alot better basic room bed was very uncomfortable didnt sleep a wink

It was perfect.

Hot tub wasn't hot and eucalyptus steam room didn't smell like eucalyptus. Bed was too soft so woke with bad back and then house keeping just walked in room without knocking. Nice enough place but wouldn't stay again

Room is nice, but too warm, no aircon, wasn't able to turn heating down either. Guests were very loud until early hours in morning. Nice breakfast but part of serving area wasn't too clean. Staff was cleaning tables round us, they sprayed cleaning stuff over to our table without them noticing it. Room was too expensive even with offer on.

Had a really lovely stay comfortable clean food was nice staff was friendly and the spa morning was fantastic relaxing

Don't get me wrong, what a fantastic stay, really tranquil, the Staff are fantastic and really pleasant. Biggest problem for me was not been able to use the spa facilities because they we're fully booked and generally are, so if you're booking to use the spa, check they're available before you book, and even more disappointing is if there's 8 of you that are prepared to part with £45 they will open it up for you in the late evening. Why can't they do this full stop like most hotels, its like the people who stay at the hotel will not get a chance to use the spa, otherwise fantastic place to stay.

Charming hotel with easy access to and from the A1M

Basic hotel, little character, below average food.

Needs investment. Quite expensive for what you get

Room was fine. Food was average. We opted for a 2 course buffet. The salmon was ok. Vegetables were overcooked and mushy. Very unpleasant. Breakfast was average.

Good

Booked this hotel for use of the spa, that was the whole point of staying here. The hotel staff never once reached out to notify their spa was closed for maintenance during our stay. We weren’t told until we asked about using it. On top of that the price of our stay was not reduced or compensated for the hotel amenities not being usuable. Really put a damper on our engagement trip.