Overall Ratings & Reviews Holiday Inn Express & Suites ALICE by IHG, an IHG Hotel

Very friendly staff. Nice lobby. Air vent in rooms could definitely use a good deep clean and new filter. The breakfast buffet looked great but daytime snack options were limited.

Very nice

It was great rooms are clean breakfast was awesome

Everything was great except for not having enough towels, and some of the ones we had were a little smelly, other than that a great stay and breakfast was really good!

Best property to stay at in Alice TX. Clean hotel, and the best staff.

Shampoo and conditioner pump bottles supplied in shower/tub. But disappointed there was no body gel wash. Just a small and thin soap bar.

Loved the breakfast and the room. Staff was nice and friendly. Only thing i didn't like was not being able to ask anyone how to turn on the shower because the phone would just go to a busy signal, so i had to keep having to call back. I ended up calling the main number on my cell just to get though. That shower though is tricky. I felt like i had to discover the secret book latch on a shelf to open a secret room, lol. Some instructions saying to pull on the actual spout would be helpful. Thank you!!

Accommodations were not as described on website, mold in our room A/C unit, only 2 towels in bathroom for 6 people, spa dirty, pool had cigarette butts in it, hard beds.

Nice location Easy check in/checkout process. Allowed us to check earlier than the check in time.

Friendly and helpful staff

Elevators apparently have not been working for 4 weeks, did not know this upon booking. I am traveling 7 months pregnant with a toddler/ stroller this was very difficult to get up and down. My elderly parents always had a run and had to go up and down stairs. There were multiple alive spiders larger than a quarter crawling throughout our room and property. This visit was very terrible.

We loved our stay at the Holiday Inn and would definitely stay at it again.

Great hospitality, breakfast and very comfortable beds. Very pleased.’

Clean, Only issue was i was next to the elevator so you can hear it through the walls all night,

Outside the hotel was lacking in curb appeal, choice of 4-6 big ashtrays right outside the front door is gross for non smokers, landscaping could use some help. Dog yard s possibility?

when we arrived police officers arrived as well about a burglary complaint on a parked vehicle.Staff and upgrades they made were great but there was a roach crawling out from behind our headrest and for that some didnt sleep well.

Was all good only pool and hot tub was dirty

Clean & quiet.

Our stay was comfortable and everyone was extremely friendly and helpful. Thank you!

Was a good night stay, clean ac worked well.