Overall Ratings & Reviews York House

Had a choice of booking a Classic or Superior room, the later being advertised as being larger in size with space to relax in. It wasn't until we got there, and questioned the room allocation, that we were told that all rooms, apart from the suites, were the same size. Very disappointed as we paid for a Superior room, but ended up with a room with just about enough room to swing a cat. Would recommend only if you would like a place to return to a sleep only.

Very pleasant stay. An oasis in the middle of the city.

The property is really nice, the rooms were quite large for a European hotel. The staff went above and beyond to make our stay comfortable and memorable. Especially the waiter, Mario, took really good care of us during breakfasts. Amazing location as well, very close to public transport and walking distance to some major historic sites.

Great overall stay. Edgardo is the best employee. Attentive and extremely courteous. Made the stay that much better.

Property was well maintained and in good location. Excellent breakfast. Room was clean and comfortable. Outdoor patio was beautiful setting.

Staff friendly and helpful, beautiful period house. Relaxing patio area, nice selection for breakfast. Initial issue with room was dealt with quickly to our satisfaction.

The entire check in and check out procedure was super easy and fast. The room was clean and comfortable. It was in relatively easy walking distance to food and shopping. Most attractions are outside normal walking distance so you may need to catch an Uber or ride share. We would definitely stay there again.

Extremely comfortable hotel where we were looked after very well.

L’air conditionné et le mini réfrigérateur ne fonctionnaient pas. Aucun couvert sur les tables extérieures pour le petit déjeuner, nous devions aller en chercher nous mêmes sur les tables à l’intérieur. Les photos de la chambre supérieure double sur leur site ne correspondait pas du tout à celle qu’on nous a attribué. La personne qui se chargeait de nous monter nos bagages n’avait aucun sourire et on sentait qu’on le dérangeait. Cet hôtel n’est pas un 4 étoiles tel qu’il se prétend. Le seul point positif est le jardin intérieur.

Property had lots of charactor. Breakfast was great and staff were friendly and helpful

Great home base for exploring Lisbon, close to good restaurants and public transportation. My courtyard view was lovely and peaceful.

Lovely hotel with authentic Portugese style rooms , excellent service

Full of character. Make sure you get the original larger rooms in the main building

We loved the historical old Carmelita convent feel ! The staff was so professional yet friendly I marveled at the curious layout- we looked through one window and saw the inner courtyard garden of the Anglican St Paul’s church -part of the same building but a world away! There were so many picturesque corners: The mysterious inner courtyard and beautiful ivy framed welcoming courtyard and the charming deck with clear view to the city streets! It was so quiet and felt so safe ! I will never tire of their breakfasts and I miss them now as I write this. The fun expresso machine in our rooms and at the buffet make a happy sound: promising perfect coffee in a moment. All was so enchanting. The room was spacious and the extras special. I even used the sewing kit. The all-purpose soap in the shower was not very good for hair but we bought some shampoo & conditioner and solved that small problem. The two flights of stairs to get to the reception added to the feel of arriving into a different century — old Lisboa. Obligada

We were very pleased with this hotel. We were there in February. We didn't find any street noise with the windows closed. The breakfast was great with a wide selection: bacon, scrambled eggs, quiche, charcuterie, juices, fruit, different breads and buns, and many different pastries. It is about a 20 minute walk from the metro but there are buses that pass on the street. It was a 16 euro Bolt ride to the airport when we reserved ahead. The only two downsides are the lack of parking and the number of stairs. . Personally we didn't mind the stairs but it is not accessible. There is a porter to help with the luggage. The reception is 24/7 so you leave your key with them when you step out. There are many restaurants within a short walk. There is a decent size grocery store about a 10 minute walk away.

Amazing hotel, great breakfast. Being an old convent makes it unique. Convenient location. Tramway 15 takes you to the most interesting places in Lizbon.

Located well between the centre and the Belem attractions. If you don't mind a bit of up and down walking, you can get to most attractions by foot within c45mins to 1 hour. Plenty of transport options with cheap public transport and good value Uber etc The hotel has charm and quite quirky, where you have to go up a number of steps to get to reception, with no lifts in sight - a porter does the heavy lifting for you! We stayed in the refurbished section, which was light, spacious and lovely. The other areas of the hotel were a bit moody / dark but full of character accordingly. There is a very nice / sunny open courtyard on your way to reception, which the breakfast room overlooks. Breakfast is good, with plenty of choice, although the 'hot food' options are at best tepid, depending upon when you get there. Staff are very friendly, pleasant and helpful. We very much enjoyed our stay.

Delightful hotel with delicious breakfast, very clean and friendly, easy to walk to many places in Lisbon. It’s excellent value for the money.

Nice quiet place