Staff was excellent

Todo muy bien , los chicos excelente , buena ubicación.!!

The third floor hallways absolutely reeked of cigarette smoke--the staff kind of played it off like it was no big deal.

Todo muy bien , muy recomendable..

Staff was great

Aire acondicionado fatal.

We had an enjoyable 3 night stay. The reception and breakfast area are very nice and welcoming. Our room, though clean, was very basic. No fridge. Breakfast was outstanding for a 2 star hotel including freshly squeezed orange juice and very fresh fruit. The breakfast staff were outstanding and clearly enjoy their job. Great location, walkable to everywhere you would want to see as a tourist.

Very nice

3rd time staying here, fantastic central location and, very clean and the staff are helpful and friendly, basic rooms but all well equipped for a city break and air con was fantastic as it was very hot

Best hotel to visit Madrid

Desde muc

The strongest point is the location—it’s in the center of Sol, which makes it easy to walk around the city. However, the hotel needs more maintenance. The toilet flush wasn’t working, and I informed reception right away, but 3 days later it still hadn’t been fixed. Also, the floors are very thin, and we could hear everything from other rooms.

Great location 👌 clean and great service 👍. Everything is walking distance.

I was very pleased for the price I paid. It's a barebones room, but it was clean and a decent size. The lobby is fairly nice looking. The location could not be better.

No bar. No kettle available in room.

Loved the location. Lots of great spots to shop & find great food. The staff at Persal were absolutely fantastic. Very personable. Can’t wait to go back.

The location was fantastic, and the room was clean and comfortable. The front desk was always staffed by a very friendly and helpful person. The common areas were charming, too. We had a great stay!

Todo excelente

Great location, super friendly and helpful staff, beautiful lobby and seating area. Room was very basic, window faced an interior courtyard so no view. And sound from the neighbors echoed like crazy. A/C was basically just blowing room temp. Also, not a hostel. No kitchen or shared spaces. Overall, hotel was nice room was basic.

Very good location, very friendly and helpful staff