Good staff

fantastic

Nice people, enjoyed our stay. Wi-Fi is pretty weak in your room if your on 3rd floor

Hotel is in a great location. Walking distance to restaurants, pubs and shops. Taxi rank just down the street. Food was also nice. Rooms are spread out well. We had a room on the first floor and heard no noise.

Quite honestly, an all-inclusive hotel is best for families and old people. My wife and I loved this hotel but it was a little more than what we needed or wanted. If you have a family this is great. Hotel staff was really great, I hope theyre being paid and treated well. Food kind of got boring after awhile but like what can you expect?

Place and staff were great. Very central location and David at the pool bar is a legend!

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Great animation team wich make you feel at home..they lead all the hotel in a very good way!

Very good hotel, friendly staff, great food.

Week holiday. Hotel all inclusive, laguna beach apartment. So much choice of food for breakfast, lunch and dinner that everyone could find some tasty bites. Grill restaurant was 4 days closed but we could enjoy one evening and it was delicious. You can grab bottle of wine for dinner included in all inclusive. Swimming pool nice and clean. Laguna pool a bit cold but then quiet. Every night animation programs nice to see siping a drink. Animators are much active, friendly and supportive. Location of the hotel is great. 15 minutes walk to both grey and yellow beaches. Nice commercial area around. Free Parking sometimes difficult but always managed to find a space. Reception staff friendly and good English.

On the expedia website it says it has air-conditioning but when I spoke to staff none of their rooms were airconditioned. So please correct your amenities for club europe. Food is the same everyday. However staff were excellent and cleanliness of the place is superb in all areas.

Good location, friendly hotel with many things to do in and around the hotel. We had great time there.

Amazing hotel in a superb location.

food was good and plenty of selection, service was acceptable

Perfect location, friendly staff & great facilities. Would highly recommend!

Had a great time, staff very helpful and friendly, food was a bit disappointing, couldn’t get a table for two or three people

Good pool area, beautiful gardens with lots of protected wild life. Food very average, selected wine tastes like vinegar. Very little English spoken by the staff and quiet unfriendly. Good evening shows.

Perfectly fine, great value, food average but otherwise all good. Service and facilities good. Location excellent.

Good hotel food and snack very limited very little for vegetarians

love this hotel, my fave hotel in tenerife, thats why i always go back