Overall Ratings & Reviews Quality Inn Liberal

Parking lot was easy to access

Good location, decent, inexpensive

Average

The exterior doors did not lock. Ice machine not working. Needs a face lift.

Carpet very damp from steam cleaning same day.

Super friendly staff & very clean. COMFY BED

basic motel - decent room but an old property.

bed was visibly clean but bed was soft and old

Clean but rough around the edgy

Not worth the money! Not clean, actually dingy. Furniture broken, bed spread had a hole, and the door and walls had scrapes. Breakfast was not good either. Scrambled eggs were unexplainable.

The property is very tired looking

Rooms were older but bedding was neat and clean over all a good basic stay

This hotel “lost” my reservation twice! The second time after I called to confirm my reservation because of the first time. The lady at the front desk clearly didn’t want to do her job or lift a finger to help with the situation. I was told by the hotels.com rep that I had to contact that she even refused to work with them in correcting the situation. All of this while two cars were in the parking lot so it’s not like they were full. This was absolutely the worst experience I’ve ever had with any hotel or customer service situation ever.

The hallways to the rooms looked and smelled like they had dog pee all over them. I was in the room closest to the entrence door and I could smell the hallway in the entrence to my room. This was a reminder to me to pay through the hotel.com and not with the vendor. I would have tried to go to a new hotel, but didnt want to fight to get ny money back. The ice machine was also covered in mold. This totally made me doubt the cleanliness of the kitchen that would be used to make the free breakfast...so I didnt even enter the dining area

The rooms were very clean

Great breakfast:)

It was an okay stay. Nothing stood out that made me go wow!

It was alright for a business stay; no pets allowed.

Bedroom was remodeled; bathroom was ancient & could only get scalding hot water from the shower. Wife and I could not shower, after a long, hot day of driving. Breakfast consisted of coffee & a breakfast pastry.

Air conditioner wasn't cooling correctly, so we moved to another room. Went to take a shower and the shower knob fell off. They did a temporary fix so we could shower. The staff was very friendly and helpful