7.4
Pleasant
From 970 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

7.4

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Traveler Reviews Spark by Hilton St Augustine Historic District

Number of reviews per page
20
40
Top reviews
Douglas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean quality room
Karen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is good. It was clean but was very basic. Had a motel feel. There’s a $25 a night parking fee and breakfast also had a few packaged items, hard boiled eggs and bagels. Really not substantial but if you like those kinds of items, it works.
Justin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Smooth check in, clean room, and perfect location!
Theresa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was clean and staff friendly
Gary
icon- with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My stay for our Honeymoon was perfect! Pool hot tub and quiet room. Everything was within walking distance. Great staff!
Ruben
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There’s no WiFi here. I asked the 2 Jamaican ladies working in the front and they were no helpful at all. I explained I’m working and need WiFi in order to log in on my laptop and work and they just went in about their business. Super unprofessional and definitely will not be back here.
Sergio
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room did not feel clean. Had an awful smell. Great location though.
Gerry
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Carpet in hallway was very dirty with stains. AC in the hallway wasn’t working and they didn’t even bother to fix it.
Julie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

For a Hilton brand hotel, it was surprisingly average. The breakfast was very limited, there was no coffee maker or microwave in our room, and the one person staffing the building didnt seem interested in answering and questions.
Barbara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Best thing was location to trolly service. We were led to believe it was a new hotel. It was "new to the Hilton family" but an old property.
Terry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

After having read quite a few negative reviews of this place we were second guessing our choice but decided to take a chance and form our own opinion, and let's just say....we're glad we did! Contrary to the complaints of others, the front service staff was friendly upon both check in and check out. We were only staying the one night and had plenty of towels and a shower curtain that others said were missing. The room and bathroom were very clean with no wet floors or musty odor as others have spoke of. While there was indeed no AC in the hallways it didn't bother us as it was plenty cold inside our room which is more important to us anyway. There was a nice TV and contrary to what others stated the bed and pillows were actually really comfortable. The elevator was working during our stay but it was a bit slow but I have patience. We didn't use the pool so I can't speak for how that area was. Also,and I'm so grateful, there was hot water!! so many reviews stated there wasn't but it got super hot and fast too. As for the breakfast and people who were complaining about the lack of options, I could care less. It's a free hotel breakfast and I wasn't expecting much. Besides, the hotel is located in the heart of the historic district where there's tons of options for breakfast, lunch and dinner. So I don't know, did we just get extremely lucky or are people just a little too nit picky? All I can say is form your own opinion. We enjoyed our stay and will return in the future.
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Dena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is perfect. The girl that checked us in Tamila (?) was super sweet and helpful. Location is great, rooms were great and all very clean. Highly recommend!
NATALEE
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved that the property felt was a little smaller to fit into the old town district. Very pleasant staff and easy to get everywhere.
Donna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Close walk to St George Street and attractions. Clean, comfortable and quite.
Favio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I want to highlight the cleanliness of the room, it was nice
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breakfast super limited. Location is prime, walkable everywhere! Staff super nice. Parking is not free. Would book again.
Nermina
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Toilets are old and you have to fill out a trash bucket with water in order to flush a toilet. Feels like a cheap motel.
lavonda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was very helpful on good places to go.
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Close to Historic Downtown area. Walkable to restaurants, shopping, Fort, as well as Trolley Depot.
Melinda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

No coffee maker in room. I’ve only on third floor. Minor inconveniences.
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