Overall Ratings & Reviews Holiday Inn Express & Suites FT. LAUDERDALE AIRPORT/CRUISE by IHG, an IHG Hotel

We stayed for 1 night before a very early morning flight. Check in took a long time since there was a problem was the reservation before us and only one staff available. Upon entering the room we noticed that bathroom wasn’t clean since a good amount of hair was found in the shower area. I called front desk and someone was sent upstairs to clean the bathroom. The shower had very low pressure so little water was coming out of it. The issue was informed to front desk who said someone would fix it. No one came to solve the issue neither a new room was offered to us. Upon our check out we informed the issue to the front desk staff who didn’t even apologize for the inconvenience. Terrible service, dirty bathroom and low pressure shower. I don’t recommend this hotel.

Staff were Very accommodating pleasant and easy to deal with. The rooms were spacious and clean.

The location is close to the airport and they have a shuttle. There are some restaurants and stores within walking distance. There was a vast array of items for breakfast. The room was clean, no complaints there. The shuttle to the cruise port was convenient.

The stay was ok if the sewer smell that was coming from bathroom shower drain .

Nice location

Pool was nice

Excellent customer service Very clean hotel Comfortable beds Very affordable Breakfast was great

Mac the gentleman at the front desk was so helpful and very knowledgeable about the area and places to go.

Mac was the man!

Property was suitable

N/A

They canceled our reservation the day of our stay and wouldn’t give a reason just said it was canceled. Great to find out when you’ve been flying all day.

Great location

Clean overall, however there was a smell of urine on the entire 5th floor and in our room. The food was ok, but staff was very friendly and helpful.

Restaurants are walking distance

Toilet was broken

Great location

Everything was what we would expect it to be. Friendly staff, clean rooms and facilities.The breakfast was convenient and had plenty of variety which made it nice so we didn’t have to get out to eat! We also liked the location as it was near both the airport and the cruise port!

Bed comfortable, room updated and clean. I would stay here again.

Great experience. Bed was comfy and room was clean. The convenience to near by shopping center. Pool was great.