Overall Ratings & Reviews Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Very courteous staff pleasant and professional. Clean environment quite workers interaction and remembered your names

Thank you for the wonderful time, hardworking people, making sure that you have a great food, safe and easy journey, clean room, drink in your hand, always smiling and always welcoming everyone. Daily entertainment, memorable time. Viva Mexico

The staff was amazing.

This property has one of the best beaches in Cancun.

We enjoyed the dining options and the service by all staff.

Loved it! We will be back

Friendly staff.

Great beach. Reasonably good food. Friendly staff.

Safe, excellent service, very nice and clean

white and black restaurant is terrible, bad food bad service

Great selection of food, great staff, beautiful resort.

Everything was beautiful

I loved the kindness of the staff.

Unique

Very nice smaller property. The restaurants were excellent. Japanese was superb. Very attentive and personable staff. Entertainment was good. We will definitely choose RIU again.

I love that it felt like I was staying in a castle. Plus all the staff was friendly and attentitive to the guests. Never did I feel like I was bothering any of the staff when I was asking questions or needed help. Also being adults only was what I needed on a vacation, will be back to this property again.

Very nice place room was beautiful but complained 5 different times trying to get the tv fixed was there for 8 days finally fixed on the day before we left was told story after story when it would be fixed, even had a repairman in the room on the 3rd day to look at it but never came back, wait staff, maid service they were all wonderful just that little thing with the tv pissed me off spending the kind of money I did I expected everything perfect

The Staff is amazing, food is great!

Everything’s good 👍

We stayed at this wonderful resort in Jan 2025. The food was very good, buffet was great, always refilling and cleaning the food area, plenty of choices for everyone, if you like lox you will love it here. The restaurants were very good, we especially loved the Italian restaurant, lamb chops were amazing, we ate here 3 times. The staff were always there, on the beach they asked you if you wanted a drink every time they passed. The rooms were great, loved the shower, beds very comfortable. I would definitely stay at this resort again.