I stayed at this hotel for 9 days 8 nights for the purpose of Umrah. Overall, this hotel has very good service and location.
1. Location: the distance from the hotel to the courtyard is about 200 meters (7 minutes slow walk), the hotel is near the Al Olayan Ajyad hotel, Azka Al Maqam, Orinsis and the Haram Mosque management office
2. Room: we booked a room for 2 people with twin beds, the room size is large (est. 28 square meters) and there are 3 chairs and 1 table. Room facilities include an electric kettle, iron and hair dryer.
The bathroom has a sink that can be used for washing and there is a clothesline.
3. Service: the service is very good, room service comes every day (even 2-3 times a day) and consumables (tea, soap, water, etc.) are always refilled, the service is also smiling and friendly.
4. Food: here we get dinner and breakfast at the Rand restaurant (21st floor). Breakfast is more Mediterranean style and for dinner more Arabic style with additional variations of the menu.
breakfast: omelet, falafel, potatoes, lamb liver (sometimes), grilled chicken (sometimes), boiled eggs, various breads, pastries and kebab skins, salads and condiments, cereals, tea, coffee, juice
dinner: white rice, lamb biryani, Arabic-style goat, grilled fish with Arabic spices, grilled chicken, kebab (sometimes), sushi (sometimes), pasta (sometimes), lasagna (sometimes), various breads, pastries and kebab skins, salads and condiments, tea, coffee, juice
the restaurant manager is very accommodating and friendly, if you need a specific menu (ex: white rice), want to just take away food because you will check out early, you can try asking the duty manager (especially the Indonesian one, Mr. Najib and the Algerian one it seems (sorry I forgot his name)).