Overall Ratings & Reviews Express Inn & Suites

Very nice place

Person working front was clueless. Was marked as a pet friendly motel and was told that it wasn't. Bed sheets were stained and smelled like urine.

I reserved a room with King Bed, received a room with 2 double beds. Showed my email confirmation and reservation to staff and was told they were out of them. I was not wanting a two bed room. It is what it is.

Convenience

Employee attempted to give me incorrect room and argued with me about my room booking until I pulled up my Expedia app. Very loud guests up @ 3 am being rowdy on a Wednesday morning. Would not recommend unless you are a very very heavy sleeper comfortable with dried bodily fluids on many different surfaces of the room.

I paid at the hotel after making the reservation for 2 rooms for 2 nights online. They charged $50.00 more than I was supposed to be charged. Also the rooms were each supposed to have a King bed but one had double beds. The rooms were clean and the beds are comfortable. Our first night was peaceful. We were up early and gone until late the next night but when we got back one of our rooms door was open and must have been that way all day as the room had fresh towels. After further inspection, it was obvious that the door wouldnt latch unless it was aggressively shut. I advised the office, hopefully it gets fixed. The second night wasnt as peaceful. One of the other patrons had a drunken knock down drag out fight with his co occupant. They threw each other in and out of the room breaking beer bottles in the breezeway. Our experience was unfortunate as we travel often to Hartselle and had hoped to find a place in town to stay to be closer to our family. When we return to Hartselle will again stay in Decatur at other establishments about 10 miles away.

Room was clean, but very inconvenient---some of the electricity wasnt working! There was no closet, or areas to hang up clothes. Free breakfast advertised was false! There was none. Pool was not functional, not even able to sit at patio area. Stayed and paid for 2 nights, but room was never cleaned, nor were more washclothes, etc provided. Lobby was closed entire stay. When I complained about paying full price for less than adequate service, the staff was unresponsive.

Room is spotless and very modern! Location is excellent and parking is extremely convenient. Will stay again!

Clean and nice. Only problem was a too low toilet. Difficult for a handicapped person. Otherwise very good.

FAMILIES STAY AWAY! Dirty beyond belief! I am pretty sure blood was on the curtain and stains all over the sheets. Bed speed and even box springs. Nasty beyond belief. Lady at desk was nice....probably thinking y’all don’t know where you booked do ya. They did appear to be remodeling as lots of new construction materials were blocking spaces of the parking lot. Including boxes of un opened mattresses and box springs but they looked as if they had been rained on and dried several times ewwww. keep driving I know we should have

Has to

very nice little motel for the price

With prior reviews, I was expecting a bit nicer accommodation. It appears the owner is working on updating the rooms, but we had some dirt (no bugs) and things like pizza cheese? from prior person in the room info folder when I opened it up. Towels were very rough. AC wasn't on when we got to the room, and a very humid day, so sheets were damp. Turned on AC and room cooled well, but still had the dampness to contend with. The staff at check in was very friendly.

The hotel was exactly what we expected.

Ive stayed here a frw times. I stay at this same place when i go to hartselle because the rooms are clean and the people are nice

Stayed there 3 nights, for a disc golf tournament there at Sparkman Park. Great proximity to the park, rooms were clean, and staff very friendly. We will be back!

The lady who owns this establishment with her husband. She was so warm and kind. The room was extremely clean. Nice quiet little getaway!!! I will be returning soon.

Very old broken chair in room. Walpaper pealing and lines poor quality. Not worth the money

Not very clean, lots of road noise. Cheap bed, but cheap room. I was able to sleep a few hours so I could get back on the road.

Cigarette burns in bed spread and on the toilet seat, cracks in the shower wall, the "continental breakfast" was one apple, three pieces of stale pastry and dry cereal. The exterior looks beat down.