Overall Ratings & Reviews Colonna Beach Hotel Marinella

I would never stay here again. My daughter and I were on vacation together. -Manager & dining manager are so unfriendly, like they hate their job and people. -If you don't buy half-board, you are treated like you are doing something wrong. The food wasn't good anyway. We ate there out of desperation 1 night. -They nickle and dime you for everything! Beach towls were 3 euros each. -Electricity was shut off for hours causing us to not be able to use wifi or hair dryer, curiling iron, etc. to get ready for the day. -Ordered a taxi through the hotel the day before we were leaving to get us back to the airport and it wasn't done. I checked in the morning, thank goodness, and another was ordered....supposedly. That one never came either and they put us in someone else's taxi. -Just terrible service and attitudes. -I asked for an iron and they snapped at me saying for safety reasons, they don't have irons in the room and expensive laundry service only. There has not been a hotel I've stayed at that doesn't have an iron in the room. This is FAR from a resort that they say they are. SO FAR FROM IT. I would never go back. Horrible.

We stayed here in Marinella after a week in Pittulongu. This hotel is very traditional with a fabulous friendly feel. Swimming pool large, although in our 3day stay we went to the beach each day. The easy path walk with a very small wooden bridge was less then 10minutes. A shame the restaurants on the beach closed at 5.30pm for food. Not much for choice in Marinella, tried the Trattoria in the small port at awful, they clearly like to make the English unwelcome! Hotel for food was ok & the salad bar was included which was nice. 3 days far enough in this beautiful cove. Blu beach bar funky, pricey but the music could be heard on a he beach which was great.

We did not book full board but failed to realize we would be treated as second class citizens because of this. Upon checkin were misled into thinking we would be able to eat dinner there but were later told they couldn't squeeze 2 people into their dinner service so we had to go out into the pouring rain to search for dinner. It was the same for breakfast the next morning, later we were told we could come for breakfast but only atfer 9:00 but it was 35 Euro a person and all we wanted was a croissant and a coffee. We went to the restaurant on the beach where we had 2 croissants 2 cappacinos and a fresh OJ for 13 euro (saved 57 Euro with that )

Such a cute hotel with access to an amazing beach! Service here was outstanding. We were sad to not stay longer.

Great

A little worn around the edges. Very expensive drinks

Positives: The staff were very professional and I'd rate them as excellent, particularly the front desk staff. They helped us with a travel reservation issue with Alitalia and went above and beyond to help us. When we learned that our booking wasn't what we thought we booked (turns out it was our booking mistake, not the hotels), they were willing to give us a lower rate deal for the 2nd room. Also, when we had to cut our stay short by a night because of our travel issue with Alitalia, they were willing to effectively give us a credit through our ancillary charges. Gabriella and her staff were very good! The hotel is well kept, in a good location (5 min walk to the beach), has a nice pool, rooms were clean and nice, but small. The A/C was a bonus as it was hot when we were there. Areas for improvement: The hotel is a bit "dated" and could definitely use updating. Dinner at the "on premises" restaurant was mediocre at best and was of a lesser quality and offering than were were expecting. For the value, it wasn't a bad option for us.

Our third time here: it's a bit pricey but we're already talking about going back next year. Great location, good evening meals, charming staff, always very clean and fabulous pool. We quite like the aging decor but realise it is not to everyone's taste. Wi fi comes and goes depending on where you are on the site.

Very confusing direction to get to the hotel, pretty secluded, must have car to go anywhere, beautiful beach....

Rip off

Beds are the WORST! We had a terrible sleep. The front desk staff were very rude and always seemed annoyed when we asked for help or recommendations. This was very overpriced. Come prepared to pay extra for everything! You have to pay for towels, umbrellas, and chairs! For over 300 CAD per night, this felt like a high end hostel. Air Bnb had villas in the area. Just rent a car and visit the beach as it is publically accesssible!

Very nice hotel rooms need updating but very clean

Good location (being on one of best beaches I have ever swum on anywhere in the Med), beautiful grounds, very clean, a proper swimming pool, varied and plentiful food, and a staff team who were highly efficient and friendly. The decor is a bit quirky. There are lots of stencilled walls and ceilings with faded and somewhat random prints of 18th and 19th Century British sailing ships. At least this made a change from the bland shades of grey that seems to characterise lots of hotel chains. Check-in was find, but check-out was slow (as there were several guests leaving at once, but only one person on the desk and the card machine was unreliable. She was clearly doing her best under difficult circumstances and was suitably apologetic). It didn't matter to me as I had plenty of time, but it would have been a problem had my circumstances been different.

Not to0 far from airport, good resturants near, hotel staff helpfull

Lovely setting from which to enjoy the beach and explore the island generally. Superb friendly and helpful staff. If you like Italian food the definitely have evening meals which were delicious every night of the week.

Good location & lovely beaches. Food at the restaurant was good along with service from the staff.

Great location (10 min walk from the beach). Hotel is a bit run down but overall was a very pleasant stay. Mixed feelings towards staff at reception (not so helpful or polite) but all staff at restaurant/bar was amazing. Food was great, although a bit expensive if bought outside half-board. Nice swimming pool. If you don't speak Italian it might be an slight issue to communicate with staff...

Very nice hotel. Great room with excellent Aircon and shower. Staff were great and friendly. Especially Alberto who made an extra effort with us. The beach also very nice with the private area and dedicated sun loungers and parasols. Local shop and cash machine is a 5-10 min walk.

This hotel is very outdated. The mattress left the side of my thighs bruised due to the springs in the mattress.. Not even exaggerating. The customer service was below average, apart from giving you help on directions, no one went out of their way for any other requests and the food, below average also. The "free wifi".. Well, there's a catch, we noticed that after midnight we could never connect to wifi.. Everyone we spoke to at reception about it, the response was "oh we will call the technician tomorrow". We heard that response for 5 days straight. We knew for a fact they deactivated it after a certain time but didn't want to admit it. "Airport transportation" on hotels.com website does NOT mean airport transfer. The hotel does not offer this service even though it's listed under "hotel facilities". You will need to either catch a taxi (cost us €43) or catch a train/bus to Olbia then another bus or taxi to hotel. "Digital Channels".. Yes!!!! Only one channel in English and it's the BBC news.. Not that you're there to watch TV but the option would be nice! The only positive thing they offered at the hotel was a pass to their private access beach which give you chairs and an umbrella for free, the beach there is beautiful but that's about it on the positive side. I'd advise you to stay elsewhere otherwise.

Attentive staff and very nice. Facilities clean and well cared for. Room doesn't offer much comfort. Dark bathroom and very small box. Offer a wi-fi service that simply does not work. I felt very hurt because, I needed the internet to work.