Everything was very nice. The room, food and location. The staff was extremely helpful. The only issue was our room could not be reached by elevator. Some of the 3rd floor could only be reached by stairs.

Location wise...I couldnt have picked a better hotel.. Turn left out of the hotel 5 minute walk to Wawel Castle...turn right 5 minutes to Old town. 15 minute walk from the main station. So clean, everyone works so hard. The staff are all so friendly Breakfast was very tasty with so many options of both hot and cold I would highlighy recommend this hotel

Room clean and warm. Staff helpful.

Wonderful except for one of the early morning breakfast personnel. The front desk told us we could go into have breakfast 15 minutes before they actually opened because we were being picked up for an early flight. When we went in this woman was so rude. We just left.

Perfect location Great breakfast Didn’t have much interaction with staff but all were friendly and efficient Housekeeping did a great job.

2 single beds not what we expected .breakfast not great no bacon and sausage not nice

Spotless room and lovely staff. Second time of staying here.

Staff were great and location was right by Rynek-great!

Big room, variety at breakfast. We had an early pick up time for an excursion and the hotel made up breakfast bags for us to take with us as we would have missed breakfast

Excellent location, clean, friendly staff, good variety of food on breakfast buffet. Great location for trips. Definitely recommend and will be back.

Excellent location for the centre of the city. Good range of breakfast choices. Comfortable beds with nice bed linen

Hotel facilities were fresh and clean, staff were excellent and very helpful. Restaurant service was surprisingly slow despite being very, very quiet when we ate there.

It is a wonderful place. Very close to Old Town, and the staff is very professional . I really enjoy the way we were treated. It really makes your stay pleasant.

Close to the market square in front is the park, 5 minutes to main station.

excellent location,room was clean and ready early, breakfast was lovely

The location of the property is great with convenient parker. Remember, that you need to call in advance to reserve a parking spot for yourself. The overall design of the inside of the property is interesting. The lighting was very bright inside the room & the hallways. and the AC unit didn't work. But other than that, it was an easy and convenient place to stay in Krakow.

Good location. Comfortable. Good buffet breakfast. Friendly helpful staff

Was a pleasant hotel, the area is very quiet. Within walking distance of the main square

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.

Amazing location, clean and staff are very helpful.