Overall Ratings & Reviews Peten Esplendido Hotel and Conference Center

The shower dirty both days. No hot water. No elevator.

The beds, bed sheets and towels were excellent. Great views of the lake and the island of Flores. Good good at the restaurant. 10 minute walk to the island. Next to the mall

The hotel is off the island, which at first was a disappointment, however the walk is only ten minutes and the area is much quieter than the island

Stayed for one night. Pros: - convenient location, beautiful view on the lake, very close to Isla de Flores - complementary parking very close to the hotel - friendly courteous staff Cons: -building outdated, needs a renovation. In my room the window wouldn’t close and all noises from the lake were in my room -room was very small, (though quite convenient with a TV and a minifridge) - warm water in the shower was inconsistent -wifi signal very weak - no elevator (which was not a problem for us)

It was a nice stay, had a beautiful view, nice pool to enjoy as well as air-conditioning. Staff was friendly and helpful. Worth the price!

Hotel and staff were very nice and helpful. Location of property is convinced because it’s around the mall, restaurants and walking distance from the island. The only issue was the wifi not working properly. But I Would definitely stay here again!

Great customer service!!! WiFi connection is horrible to slow !!!

The hotel is in desperate need of an update. Check in was good, the rooms were on second floor and he reserved two double beds. Extremely tight quarters. Beds were comfortable but having two adults and two kids in the room was suffocating. Bathroom needs a thorough cleaning and towels were sketchy. Our TV and the majority of the outlets did not work and we did have a couple of power outrages but it came back after approximately 6-10 minutes. Shower pressure was also an issue. There is a on-site restaurant that was pleasant food and portions were great. There is parking but you have to ask reception to unlock chain since parking is not next to hotel. Hotel location is across from the island.

Ants was in the room 😊

Staff is so friendly, helpful. Food is allowed in swimming pool area...huge plus. Rooms are average but decent. Great air conditioning. Restaurant has great prices. Would stay again

Beautiful site at edge of lake, great view. Beds were comfortable. A/C worked well- a real comfort on the 100 degree days we were there. Pleasant pool. Staff were pleasant, especially the dining room staff, who worked overtime for our large group with early breakfasts and late dinners. Some of our group had rooms that needed some maintenance, especially with water pressure issue, but water was fine in mine. Anyone with mobility issues should know there is no elevator to the 2nd and 3rd floors. The area directly around the property doesn’t have much of interest, but it’s a short walk across the bridge to the main part of town with lots of restaurants, shops, views, activities.

Staff treat her very good

It was a great place to be with an amazing view of the Island.

T

Yes

The only bad thing was that there was a bad smell coming out of the washbasin.

Muy buen hotel, bien ubicado y personal amable.

I like the fact the rooms are big, the view and the friendliness of the staff

Nada poor NO ASIGNAN HABITACIONES QUE SE DESEAN POR ULTIMO UNA SOLAMENTE

Good location just tired